Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shealyn Sheffield

Conroe,TX

Summary

Personable Wax Specialist with 5 years of experience. Successful at individualized care with efficient and modern waxing methods. Dependable retail sales professional with experience in dynamic, high-performance environments. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

8
8
years of professional experience

Work History

Wax Specialist

European Wax Center
02.2019 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Welcomed clients arriving for appointments.
  • Maintained clean and sanitary workspace.
  • Advised clients on proper home-care regimens.
  • Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
  • Recommended retail products for at-home use.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Receptionist

Remax Carlton Woods
02.2016 - 08.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.

Sales Associate

Journeys Shoe Store
01.2016 - 04.2017
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.

Education

Esthetician License

Aveda Institute
Shenandoah, TX
12.2019

Ischool High
Conroe, TX
04.2017

Skills

  • Advanced Hair Removal Trained
  • Licensed Esthetician
  • Relationship Building
  • Styling Suggestions
  • Creativity and Originality
  • Appointment Scheduling
  • Social Skills

Timeline

Wax Specialist

European Wax Center
02.2019 - Current

Receptionist

Remax Carlton Woods
02.2016 - 08.2017

Sales Associate

Journeys Shoe Store
01.2016 - 04.2017

Esthetician License

Aveda Institute

Ischool High
Shealyn Sheffield