Shealyn Zawacki
West Chester,Pennsylvania
Summary
Friendly and reliable professional with experience in customer service as a server/hostess and childcare as a babysitter. Skilled at creating welcoming environments, managing multiple responsibilities, and maintaining clear communication. Adept at handling high-pressure situations with a calm and positive attitude. Dedicated to providing excellent service and ensuring satisfaction for both guests and families.
Overview
4
4
years of professional experience
Work History
Babysitter
Local Families
West Chester And Clark, PA And NJ
01.2021 - Current
- Remaining alert at all times while caring for multiple children simultaneously.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Ticket Collector
Muhammad Amin
Edison, NJ
06.2024 - 08.2024
- Responded promptly to inquiries from customers regarding ticketing matters via phone or email.
- Recognized security risks to properly handle situations.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
Server
Eileen Vaccaro
Clark, NJ
12.2022 - 12.2023
- Operated cash registers accurately when ringing up customers' purchases.
- Rotated stock regularly to prevent spoilage due to overstocking or outdating.
- Assisted customers with their orders providing advice on different types of pastries available.
- Greeted customers to determine wants or needs.
Clark Recreation
Ralph Bernardo
Clark, NJ
06.2021 - 08.2023
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Facilitated daily activities, ensuring a safe, inclusive, and fun environment for campers of diverse backgrounds.
- Administered first aid and notified emergency medical personnel.
- Completed and maintained time and attendance forms and inventory lists.
Education
BBA - Marketing
West Chester University of Pennsylvania
West Chester, PA05-2027
Skills
- Customer service
- Guest complaint resolution
- Positive and professional
- Maintaining safe environment
- Dependability
- Conflict resolution
- Problem-solving
Affiliations
- In the Sorority Zeta Tau Alpha at West Chester University
- Director of Fall Recruitment
- Part of the Philanthropy Committee
Timeline
Ticket Collector
Muhammad Amin
06.2024 - 08.2024
Server
Eileen Vaccaro
12.2022 - 12.2023
Clark Recreation
Ralph Bernardo
06.2021 - 08.2023
Babysitter
Local Families
01.2021 - Current
BBA - Marketing
West Chester University of Pennsylvania
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