Sheba Moses
Houston,TX
Summary
Certified Phlebotomist/MA with a passion for healthcare, over 20 years of experience in fast-paced settings. Experience consists of adults, pediatrics, and geriatric patients. Positive, professional, team player with excellent communication skills!
Overview
18
18
years of professional experience
1
1
Certification
Work History
Mobile Phlebotomist III
ARC
2023.06 - Current
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Scheduled lab appointments
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Front Office Coordinator
BayCare Medical Group
2022.04 - 2023.04
- Responded to messages and emails to the office and transferred correspondence
- Maintained general office organization and cleanliness
- Performed administrative support tasks, completing duties within required timeframes
- Managed office personnel schedules and implemented coverage for increased work demands or unexpected absences
- Prepared charts for next day schedule
- Collected payments for in office procedures
- Balanced office accounts and made bank deposits
- Noted patients' charts in EMR
- Ran financials in Soarian.
Outpatient Lab Coordinator
BayCare Outreach Laboratories
2006.02 - 2022.03
- Received specimens and reviewed for quality, labeling and accessioning
- Maintained and calibrated lab instruments and equipment to streamline use
- Performed GTT's
- Pediatric phlebotomy
- OSHA regulations
- Staffing
- Payroll
- Yearly evaluations
- Temperature and cleaning logs.
Education
Medical Assisting -
Concorde Career Institute
Tampa, FL03.1993
GED -
Earle C. Clements Job Corps Academy
Morganfield, KY08.1990
Skills
- Customer Service
- Phlebotomy
- Vital Signs
- Injections
- Front Office Management
- Process Improvement
- Calling in Rx
- Correspondence Typing
- Filing
- Insurance Verification
- Scheduling Coordinator
- Appointment Confirmation
- Office Organization
- EMR
- Soarian
- Cerner
- HIPPA
- OSHA
Certification
- Concorde Career Institute/ Medical Assistant 1993
- BLS License # 225417426488
- Certified Phlebotomist, ASPT - 2011
- ASPT certification # 641101100038
Accomplishments
- Consistently maintained high customer satisfaction ratings
- Led team to achieve Best lab award, earning recognition from upper management and financial reward
- Being part of a team that received clinic of year due to over 400+ Five star goggle reviews from our patients
Additional Information
I'm a hard working certified phlebotomist, dependable, team player, looking for an opportunity to be a part of a company where patient care and customer experience is their passion.
Activities
- Press Ganey Award 2023
- Celebrating 18 years in one department
- Team building Coordinator
- Yellow belt in lean process, team building, and patient improvement
References
- Kimberley Doyle, 727-433-3606
- Exania Parkinson, 813-694-6312
- Ashley Beckham, 813-451-5253
- Jackie Colon, 813-900-8311
Timeline
Mobile Phlebotomist III
ARC
2023.06 - Current
Front Office Coordinator
BayCare Medical Group
2022.04 - 2023.04
Outpatient Lab Coordinator
BayCare Outreach Laboratories
2006.02 - 2022.03
Medical Assisting -
Concorde Career Institute
GED -
Earle C. Clements Job Corps Academy
- Concorde Career Institute/ Medical Assistant 1993
- BLS License # 225417426488
- Certified Phlebotomist, ASPT - 2011
- ASPT certification # 641101100038
Similar Profiles
Carly WoolfordCarly Woolford
CNA at ArcCNA at Arc
James TallmanJames Tallman
Field Operations Manager at ARCField Operations Manager at ARC
SAEED ISSAHSAEED ISSAH
Freelance Senior Software Developer at ArcFreelance Senior Software Developer at Arc