Sheba Moses
Houston,TX
Summary
Certified Phlebotomist/MA with a passion for healthcare, over 20 years of experience in fast-paced settings. Experience consists of adults, pediatrics, and geriatric patients. Positive, professional, team player with excellent communication skills!
Overview
18
18
years of professional experience
1
1
Certification
Work History
Mobile Phlebotomist III
ARC
06.2023 - Current
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Scheduled lab appointments
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Front Office Coordinator
BayCare Medical Group
04.2022 - 04.2023
- Responded to messages and emails to the office and transferred correspondence
- Maintained general office organization and cleanliness
- Performed administrative support tasks, completing duties within required timeframes
- Managed office personnel schedules and implemented coverage for increased work demands or unexpected absences
- Prepared charts for next day schedule
- Collected payments for in office procedures
- Balanced office accounts and made bank deposits
- Noted patients' charts in EMR
- Ran financials in Soarian.
Outpatient Lab Coordinator
BayCare Outreach Laboratories
02.2006 - 03.2022
- Received specimens and reviewed for quality, labeling and accessioning
- Maintained and calibrated lab instruments and equipment to streamline use
- Performed GTT's
- Pediatric phlebotomy
- OSHA regulations
- Staffing
- Payroll
- Yearly evaluations
- Temperature and cleaning logs.
Education
Medical Assisting -
Concorde Career Institute
Tampa, FL03.1993
GED -
Earle C. Clements Job Corps Academy
Morganfield, KY08.1990
Skills
- Customer Service
- Phlebotomy
- Vital Signs
- Injections
- Front Office Management
- Process Improvement
- Calling in Rx
- Correspondence Typing
- Filing
- Insurance Verification
- Scheduling Coordinator
- Appointment Confirmation
- Office Organization
- EMR
- Soarian
- Cerner
- HIPPA
- OSHA
Certification
- Concorde Career Institute/ Medical Assistant 1993
- BLS License # 225417426488
- Certified Phlebotomist, ASPT - 2011
- ASPT certification # 641101100038
Accomplishments
- Consistently maintained high customer satisfaction ratings
- Led team to achieve Best lab award, earning recognition from upper management and financial reward
- Being part of a team that received clinic of year due to over 400+ Five star goggle reviews from our patients
Additional Information
I'm a hard working certified phlebotomist, dependable, team player, looking for an opportunity to be a part of a company where patient care and customer experience is their passion.
Activities
- Press Ganey Award 2023
- Celebrating 18 years in one department
- Team building Coordinator
- Yellow belt in lean process, team building, and patient improvement
References
- Kimberley Doyle, 727-433-3606
- Exania Parkinson, 813-694-6312
- Ashley Beckham, 813-451-5253
- Jackie Colon, 813-900-8311
Timeline
Mobile Phlebotomist III
ARC
06.2023 - Current
Front Office Coordinator
BayCare Medical Group
04.2022 - 04.2023
Outpatient Lab Coordinator
BayCare Outreach Laboratories
02.2006 - 03.2022
Medical Assisting -
Concorde Career Institute
GED -
Earle C. Clements Job Corps Academy
- Concorde Career Institute/ Medical Assistant 1993
- BLS License # 225417426488
- Certified Phlebotomist, ASPT - 2011
- ASPT certification # 641101100038
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