Rebecca Adams
Meridian
Summary
I am an energetic employee with exceptional experience-enhancing customer experiences in the fine-dining setting. I provide excellent communication when giving directions to donors and explaining difficult situations. As well as being detail-oriented in fast-paced work environments. I am skilled at phlebotomy and have extensive knowledge of customer service and am a passionate team-player. I enjoy interacting with customers and my fellow teammates while providing a comforting environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mobile Phlebotomist: Tech III
American Red Cross
08.2023 - Current
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations.
- Established and maintained positive working relationships with patients and staff to build trust and camaraderie.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Server
Longhorn Steakhouse
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostest
Lescombes Family Vineyards
07.2021 - 07.2022
- Took reservations, answered customer questions and informed them of accurate wait times.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Bachelor Of Science - Biology
Boise State University
Boise, IDHigh School Diploma -
Alamogordo High School
Alamogordo, NM05.2022
Skills
- Front- and Back-Of-House Coordination
- Donor Satisfaction
- Warm and Welcoming
- Ability to Adapt
- Phlebotomy excellence
- Efficient and successful
Certification
- ServSafe
- ARC phlebotomy certified
Timeline
Mobile Phlebotomist: Tech III
American Red Cross
08.2023 - Current
Server
Longhorn Steakhouse
08.2022 - Current
Hostest
Lescombes Family Vineyards
07.2021 - 07.2022
High School Diploma -
Alamogordo High School
Bachelor Of Science - Biology
Boise State University
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