Sheba Thompson (Kenyatta)
Harrisburg,US
Summary
Compassionate Registered Nurse with over a decade of experience across behavioral health, geriatrics, rehabilitation, and community-based care. Expertise in psychiatric assessment, crisis stabilization, utilization review, and care coordination. Proficient in applying InterQual criteria, benefit administration, and evidence-based treatment planning to ensure medical necessity and cost-effective care. Skilled in telephonic and in-person provider collaboration, de-escalation techniques, EMR documentation, and culturally competent patient advocacy. Dedicated to improving outcomes through critical thinking, interdisciplinary teamwork, and regulatory compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Crisis Behavioral Health RN
Connections Health Solutions
Phoenix, Arizona
11.2024 - Current
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Participated in interdisciplinary team meetings to discuss case management strategies.
- Provided case management services including referrals to community programs and agencies.
- Administered medications and monitored patient responses in behavioral health settings.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Collaborated with interdisciplinary teams to develop individualized treatment plans.
- Conducted comprehensive assessments of patients' mental health conditions and needs.
- Educated patients and families on coping strategies and mental health resources.
- Initiated crisis intervention when necessary to de-escalate situations or provide emotional support for individuals in distress.
- Performed psychosocial assessments, including histories and physicals.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Travel Behavioral Health Registered Nurse
Lancaster Behavioral Health Hospital
Lancaster, US
09.2023 - 12.2024
- Collaborated with multidisciplinary teams to ensure comprehensive patient care and resources.
- Educated patients and families on mental health issues and treatment options.
- Developed individualized care plans based on patients' needs and preferences.
- Conducted mental health assessments for diverse patient populations.
- Mentored new staff to uphold clinical standards and create a supportive environment.
- Administered medications, monitored outcomes, and documented patient behavior.
- Applied de-escalation techniques to reduce behavioral incidents.
- Participated in case finding and health counseling activities.
Behavioral Health Registered Nurse
Penn State Health Holy Spirit
Camp Hill, US
08.2021 - 12.2023
- Deliver acute mental health care, ensuring effective treatment outcomes.
- Administered medications and monitored patient responses in behavioral health settings.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Conducted thorough assessments to identify patient needs and concerns.
- Educated patients and families on mental health conditions and treatment options.
- Use de-escalation techniques to improve patient safety.
- Implemented therapeutic interventions to enhance patient coping skills and resilience.
- Maintained accurate and timely documentation of patient care activities.
Rehabilitation Nurse
Helen Simpson Rehabilitation Hospital
02.2021 - 04.2022
- Administered medication and treatments according to established protocols.
- Monitored patient vital signs and reported changes to the healthcare team.
- Collaborated with interdisciplinary teams to develop rehabilitation plans.
- Educated patients and families on care procedures and recovery processes.
- Documented patient progress in electronic health records accurately and timely.
- Implemented infection control measures during patient care activities.
- Developed patient discharge plans in collaboration with the interdisciplinary team.
- Assessed patient physical, psychological and social needs to develop individualized care plans.
- Performed wound care management, including dressing changes, debridement and irrigation.
- Monitored vital signs, neurological function and pain levels of patients during treatment sessions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Rehabilitation Assistant
Helen Simpson Rehabilitation Hospital
06.2018 - 04.2019
- Assisted patients with daily living activities and rehabilitation exercises.
- Maintained accurate patient records and updated treatment plans regularly.
- Collaborated with healthcare team to develop individualized rehabilitation strategies.
- Educated patients on recovery techniques and healthy lifestyle choices.
- Monitored patient progress and reported changes to therapists and supervisors.
- Organized therapy equipment and ensured a clean, safe environment for sessions.
- Supported physical and occupational therapists during treatment sessions as needed.
Caregiver
Country Meadows Retirement Community
Hershey, Pennsylvania
12.2015 - 04.2018
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health and reported changes to healthcare professionals.
- Developed and maintained trusting relationships with clients and families.
- Organized and scheduled appointments, transportation, and medication reminders.
- Provided companionship through engaging conversations and recreational activities.
- Documented client progress and care activities in daily logs accurately.
Education
Master of Science - NURSING
Chamberlain University
Illinois04-2026
ASSOCIATE OF SCIENCE - NURSING
Saint Joseph's University
Lancaster05.2020
DIPLOMA -
East Pennsboro High School
01.2006
Skills
- Patient assessment
- Case management
- Discharge planning
- Telephonic nursing
- Crisis intervention
- InterQual criteria
- Insurance verification
- Discharge planning coordination
- Interdisciplinary collaboration
- Care plan development
- Medication administration
- Electronic health record management
- Mental health education
- Treatment strategy implementation
- Records analysis
- Data documentation
- Utilization review
- HIPAA compliance
- Nonviolent crisis intervention
Certification
MOAB certified
Timeline
Crisis Behavioral Health RN
Connections Health Solutions
11.2024 - Current
Travel Behavioral Health Registered Nurse
Lancaster Behavioral Health Hospital
09.2023 - 12.2024
Behavioral Health Registered Nurse
Penn State Health Holy Spirit
08.2021 - 12.2023
Rehabilitation Nurse
Helen Simpson Rehabilitation Hospital
02.2021 - 04.2022
Rehabilitation Assistant
Helen Simpson Rehabilitation Hospital
06.2018 - 04.2019
Caregiver
Country Meadows Retirement Community
12.2015 - 04.2018
Master of Science - NURSING
Chamberlain University
ASSOCIATE OF SCIENCE - NURSING
Saint Joseph's University
DIPLOMA -
East Pennsboro High School
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