Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheena Carpenter

Reno,Nevada

Summary

I'm a dependable and personable professional with over three years of customer service experience and a strong record as a rideshare driver for both Lyft and Uber. I take pride in delivering safe, comfortable, and efficient transportation to a wide variety of passengers. I'm known for my strong communication skills, ability to stay calm under pressure, and passion for great service. With a clean driving record, strong knowledge of local routes, and the ability to adapt to any situation, I've consistently earned high ratings and positive feedback. I'm looking for an opportunity where I can continue offering excellent service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Independent Driver

Lyft
05.2021 - Current
  • I provided high-quality transportation to hundreds of passengers and maintained a 4.9+ driver rating.
  • I managed my time effectively by planning efficient routes and adjusting during peak hours.
  • I built strong rapport with riders by being respectful, helpful, and professional.
  • I quickly resolved concerns to keep my passengers happy and satisfied.
  • I kept my vehicle clean and followed all safety guidelines to ensure a great experience.

Independent Driver

Uber
01.2020 - 05.2021
  • I completed over 1,000 rides with a 4.8+ star rating by being reliable, prompt, and courteous.
  • I used the Uber app and navigation tools to avoid delays and find the best routes.
  • I helped passengers with accessibility needs or luggage whenever needed.
  • I listened to feedback and constantly looked for ways to improve my service.

Education

High School Diploma - undefined

Reno, Nevada

Skills

  • Professional Driving & Route Optimization
  • Customer Service & Conflict Resolution
  • App Navigation (Uber, Lyft, GPS tools)
  • Situational Awareness & Problem-Solving
  • Time Management & Flexibility
  • Vehicle Maintenance & Cleanliness
  • Safety Awareness & Defensive Driving
  • Friendly, Personable, and Reliable
  • Record-Keeping & Trip Documentation
  • Adaptability in Fast-Paced Environments

Certification

  • CPR Certified (if applicable)
  • Background check cleared by both Lyft and Uber
  • Available for full-time or part-time work
  • Comfortable with early mornings, late nights, or weekend shifts

Timeline

Independent Driver

Lyft
05.2021 - Current

Independent Driver

Uber
01.2020 - 05.2021

High School Diploma - undefined

Sheena Carpenter