Sheena McNew
Wise,VA
Summary
Dynamic and compassionate professional with a background as a CNA at Assisted Living of Kingsport, excelling in patient care and vital signs monitoring. Proven ability to enhance client satisfaction through effective communication and empathy, while maintaining strict safety and hygiene standards. Licensed cosmetologist skilled in customer consultation and hair styling.
Overview
6
6
years of professional experience
Work History
Cosmetologist
Self-employeed
11.2023 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Utility Worker
Tempur-Pedic
03.2022 - 11.2023
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
CNA
Assisted Living of Kingsport
07.2020 - 03.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Dental Assistant
Dr. Horne
07.2019 - 07.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
High School Diploma -
Central High School
Norton, VA05-2015
Cosmetology Certification - Cosmetology
Wise County Career Technical School
Wise, VA05-2015
Associate of Applied Science - Health Sciences
Mountain Empire Community College
Big Stone Gap, VA12-2016
Dental Assistant - Dental Assistant
Virginia Highlands Community College
Abingdon, VA05-2019
Radiation Certification - Radiation And X-ray
Wytheville Community College
Wytheville, VA05-2019
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Customer consultation
- Men and women haircuts
- Hair styling
- Clear communication
- Scheduling appointments
- Grounds maintenance
- Equipment operation
- Power tool operation
- Hand tool proficiency
- Cleaning procedures
- Safety compliance
- Assembly line
- Waste disposal
- Product assembly
- Supply restocking
- First aid and CPR
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Emotional support
- Medication administration
Accomplishments
Chemistry 111
BIO 141
BIO 142
CST 100
CST 110
ENG 111
Timeline
Cosmetologist
Self-employeed
11.2023 - Current
Utility Worker
Tempur-Pedic
03.2022 - 11.2023
CNA
Assisted Living of Kingsport
07.2020 - 03.2022
Dental Assistant
Dr. Horne
07.2019 - 07.2020
High School Diploma -
Central High School
Cosmetology Certification - Cosmetology
Wise County Career Technical School
Associate of Applied Science - Health Sciences
Mountain Empire Community College
Dental Assistant - Dental Assistant
Virginia Highlands Community College
Radiation Certification - Radiation And X-ray
Wytheville Community College
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