Summary
Overview
Work History
Education
Skills
Timeline
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Sheena Newton

Charlotte,NC

Summary

Dynamic and results-oriented professional with a diverse background in administrative and bar management. Currently serving as an Executive Assistant at Bank of America, where expertise in optimizing schedules and maintaining meticulous records ensure seamless operations. Previously, as a Bartender Manager, consistently exceeded sales targets while delivering exceptional customer service and fostering a collaborative team environment through effective training and inventory management. Proficient in Microsoft Suite and POS systems, dedicated to enhancing team performance and driving success in fast paced, dynamic environments.

Overview

6
6
years of professional experience

Work History

Bartender

The Omni Hotel
Charlotte, NC
08.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Resolved customer complaints in a professional manner.
  • Adhered to state regulations regarding serving alcohol responsibly.

Executive Assistant

Bank of America
Charlotte, NC
07.2022 - Current
  • Deliver comprehensive administrative support to multiple managers, ensuring efficient operations and seamless communication.
  • Coordinate calendar invitations to optimize scheduling and maximize productivity.
  • Develop detailed meeting agendas for weekly team meetings, facilitating focused discussions and goal alignment.
  • Record and transcribe meeting notes, capturing key insights and action items for future references.
  • Organize and manage multiple SharePoint sites and local drives, streamlining information retrieval and collaboration.
  • Ensure timely and secure disposal of confidential supervisory information, upholding the highest standards of confidentiality and compliance.

Bar Manager

Sports One Bar and Lounge
/charlotte, NC
07.2018 - 07.2024
  • Consistently achieve and exceed sales and profitability targets, driving revenue growth, and enhancing business performance.
  • Monitor beverage inventory to ensure optimal stock levels, enabling smooth operations and exceptional guest services.
  • Maintain secure cash drawers, promptly resolving discrepancies to ensure financial accuracy and integrity.
  • Assist in developing and managing work schedules, implementing necessary adjustments to align with business needs.
  • Responsible for the comprehensive training of new employees, fostering knowledge and efficient team.

Education

Certificate of Completion -

ABC Bartending School
Charlotte
06-2018

High School Diploma -

Wyandotte High School
Kansas City, KS
05-2002

Skills

  • Customer relations: Building strong relationships to enhance guest satisfaction and loyalty
  • Bar Management and Inventory Control: Optimizing operations and inventory to maximize profitability
  • Organizational and time management skills: prioritizing tasks effectively to ensure smooth operations, and attention to detail
  • Microsoft Suite: Outlook, Excel, PowerPoint, Word, Teams
  • POS expertise in Clover and Micros Simphony

Timeline

Bartender

The Omni Hotel
08.2024 - Current

Executive Assistant

Bank of America
07.2022 - Current

Bar Manager

Sports One Bar and Lounge
07.2018 - 07.2024

Certificate of Completion -

ABC Bartending School

High School Diploma -

Wyandotte High School

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Sheena Newton