Sheena Nowlin
China Grove,NC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Novant Health Orthopedics And Sports Medicine
03.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Certified Medical Assistant
Piedmont Healthcare
06.2014 - 03.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Prepared and administered medications to alleviate patient symptoms.
Waitress
China Grove Family House
05.2014 - 05.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Lead Team Member
Sweet Frog
04.2012 - 04.2014
- Collaborated closely with other departments to streamline workflows, identify redundancies, and create innovative solutions that enhanced overall organizational performance.
- Oversaw resource allocation, ensuring optimal utilization of personnel, equipment, and budgetary resources for maximum effectiveness.
- Managed a diverse team of professionals, fostering an inclusive work environment that promoted growth and development.
- Coached junior team members to develop their skills and advance within the company.
Intellectual Disability Professional
Cumberland Mountain Community Services
04.2007 - 03.2012
- Strengthened family relationships by providing guidance, resources, and support to caregivers of individuals with intellectual disabilities.
- Evaluated client progress regularly, adjusting support strategies to ensure continued success in achieving personal goals.
- Established trust and rapport with clients, providing a safe and supportive environment for growth and development.
- Elevated program effectiveness by closely monitoring performance metrics related to client outcomes, making adjustments as necessary.
- Planned daily activities to keep students engaged and on track with learning goals.
Education
Associate of Science - Administration of Justice
Southwest Virginia Community College
Richlands, VAAssociate of Applied Science - Medical Assisting
Cabarrus College of Health Sciences
Concord, NC05.2014
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Patient documentation
- Vital Sign Monitoring
- Electronic Health Records
- Direct Patient Care
- Compassionate
- Trustworthy companion
- Simple dressings
- Procedure Assistance
Certification
- CMA - Certified Medical Assistant, AAMA
Timeline
Certified Medical Assistant
Novant Health Orthopedics And Sports Medicine
03.2019 - Current
Certified Medical Assistant
Piedmont Healthcare
06.2014 - 03.2019
Waitress
China Grove Family House
05.2014 - 05.2015
Lead Team Member
Sweet Frog
04.2012 - 04.2014
Intellectual Disability Professional
Cumberland Mountain Community Services
04.2007 - 03.2012
Associate of Science - Administration of Justice
Southwest Virginia Community College
Associate of Applied Science - Medical Assisting
Cabarrus College of Health Sciences
- CMA - Certified Medical Assistant, AAMA
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