Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Sheena Palafox

Richardson,TX

Summary

Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.

Overview

1
1
year of professional experience

Work History

Administrator

Hoya
Grapevine, TX
08.2024 - Current
  • Supervised administrative staff, delegating tasks and managing workload distribution.
  • Improved office organization by developing filing system and customer database protocols.
  • Facilitated communication between departments to support project completion and goal achievement.
  • Maintained positive working relationship with fellow staff and management.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Prepared reports on various projects for management review.
  • Performed data entry tasks into computer databases from paper documents.

Head Hostess

Ida Claire
Addison, TX
09.2023 - 08.2024
  • Ensured that the dining room was always clean, organized, and presentable.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Trained new staff on proper hosting procedures and policies.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

Some College (No Degree) - Business Administration

Navarro College
Corsicana, TX

Skills

  • Email management
  • Data entry
  • Policy writing
  • Conflict resolution
  • Policy implementation
  • Performance monitoring
  • Filing system organization
  • Payroll administration
  • Communication
  • Friendly, positive attitude
  • Collaboration
  • Flexible and adaptable
  • Multitasker

Affiliations

  • photography
  • scrapbooking
  • gaming

Accomplishments

  • won 2nd place in traditional folklorico dancing.

Timeline

Administrator

Hoya
08.2024 - Current

Head Hostess

Ida Claire
09.2023 - 08.2024

Some College (No Degree) - Business Administration

Navarro College

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Sheena Palafox