Summary
Overview
Work History
Education
Skills
Timeline
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Sheena Sprague

Williamstown,VT

Summary

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Offers strong inventory management and product packaging abilities Determined professional with dedication to hard work and team player attitude. . Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets..

Overview

11
11
years of professional experience

Work History

Inside Sales Associate /Warehouse Associate

Reynolds And Son
06.2022 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Managed friendly and professional customer interactions.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Added consumer purchase dates and updated address changes for current accounts in corporate database.
  • Teamed with partners to close deals for sales development.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Entered quantity received against purchase order in computer system.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Performed general housekeeping and cleaning tasks.
  • Completed cycle counts and monthly inventory.

Production Worker /Shipping Associate /Material Coordinator

LEDdynamics Inc
05.2014 - 06.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Packed and labeled boxes with maximum efficiency.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Assisted staff in shipping processes such as proper handling and storage.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Completed daily cycle counts and full inventory audits.
  • Managed receiving operations and proper storage of incoming materials.
  • Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.

Cashier

Bob's M&M
04.2012 - 05.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.

Education

High School Diploma -

North Country Union High School
Newport VT
06.2008

Skills

  • Customer Service and Assistance
  • Order Management
  • Investigative Procedures
  • Goals and Performance
  • Cycle Counts
  • Time Management
  • Superior Organizational Skills
  • Overcoming Objections
  • Verbal and Written Communication
  • Quality Deliverables
  • Records Filing
  • Daily Workflows

Timeline

Inside Sales Associate /Warehouse Associate

Reynolds And Son
06.2022 - Current

Production Worker /Shipping Associate /Material Coordinator

LEDdynamics Inc
05.2014 - 06.2022

Cashier

Bob's M&M
04.2012 - 05.2014

High School Diploma -

North Country Union High School

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Sheena Sprague