Manager
- Oversaw daily store operations, ensuring compliance with company standards and policies.
- Led team training sessions to enhance customer service skills and operational efficiency.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed strategies to improve sales performance through targeted promotions and merchandising.
- Managed staff scheduling, balancing labor costs with operational needs effectively.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
