Sheena Waldrep
Woodland Hills,CA
Summary
Detail-oriented Property and Private Estate Manager with over 10 years of experience overseeing luxury residential and multi-family properties, staff management, and complex household operations. I offer proven expertise in vendor contract negotiation, preventative maintenance budgeting, and high-level security coordination, always maintaining absolute discretion.
Overview
1
1
Language
21
21
years of professional experience
Work History
Regional Property Supervisor
Gerosabren Corp
Los Angeles, CA
06.2024 - Current
- Supervised property management staff, maintenance team, and site operations across multiple sites to ensure compliance with company policies and applicable regulations.
- Provided on-site manager training and handled escalated issues to support smooth operations.
- Scheduled and attended court appearances for tenant disputes and evictions to support resolution of landlord-tenant matters.
- Supervised property management operations across multiple sites, ensuring compliance with company policies and regulations.
- Ensured compliance with federal, state, and local regulations by keeping up-to-date on industry standards and conducting thorough audits of properties in the region.
- Coordinated maintenance and repair activities, optimizing service response times for property issues.
- Mentored junior staff in best practices for property management, fostering a culture of continuous improvement.
- Analyzed market trends to inform pricing strategies and maximize revenue potential for managed properties.
- Collaborated with leasing teams to develop marketing strategies that increased occupancy rates across the portfolio.
- Established vendor relationships to streamline procurement processes and reduce operational costs effectively.
- Conducted regular property inspections to identify areas for improvement and proactively address any potential issues before they escalated.
- Implemented preventive maintenance programs that reduced repair costs over time while maintaining high asset quality standards across the portfolio.
- Managed budgets for multiple properties in the region, resulting in maximized financial performance and minimized operating expenses.
- Reduced property maintenance costs by negotiating favorable contracts with vendors and regularly monitoring expenses.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Property Manager
Gerosabren Inc
Encino, CA
05.2024 - Current
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Property Manager- Remote
Ziprent
08.2020 - 10.2022
- Managed resident complaints and expedited maintenance requests through resolution-focused communication and tracking.
- Facilitated tenant paperwork processing and verification to support onboarding workflow and documentation requirements.
- Communicated with new homeowners to explain services and managed PMA documents for signature.
- Conducted market analysis to determine rental rates.
- Managed escalations with owners and tenants through resolution coordination.
- Managed and trained staff to support team performance and daily operations.
- Tracked delinquent rent balances, initiated follow-up activities, and ensured timely resolution.
- Collected utility fees on owners' behalf to support ongoing property operations.
- Tracked, updated, and coordinated repair tickets to ensure accurate documentation and completion.
- Managed coordination with vendors and HOA to support ongoing operations.
- Responded to prospective tenant questions and coordinated self showings.
Property Manager
Statewide Enterprises
Los Angeles, CA
03.2016 - 04.2018
- Negotiated and prepared lease agreements, enforcing lease terms to ensure compliance.
- Managed end-to-end building remodel projects and oversaw vendor performance.
- Coordinated maintenance activities to support uninterrupted operations.
- Managed maintenance staff to ensure ongoing facility readiness.
- Managed property showings for prospective tenants to support leasing operations.
- Coordinated advertising of all vacancies to support hiring operations.
- Investigated resident complaints and concerns, determined root causes, and resolved issues in a timely and efficient manner.
- Managed personnel and resource allocation to maintain property condition and support owner objectives.
- Managed on-site collections operations end-to-end.
- Posted 3-day rent-or-quit notices in accordance with applicable requirements.
Estate Manager/Executive Assistant
WOODBRIDGE INVESTMENTS
Sherman Oaks, CA
06.2013 - 03.2016
- Managed personal estate and investment estate execution and scheduled maintenance work to support daily home operations readiness.
- Oversaw daily operations of the estate, maintaining a well-organized environment conducive to comfort and productivity.
- Developed and implemented operational procedures to enhance estate functionality and efficiency.
- Led a team of staff members, providing training on best practices in estate management.
- Managed end-to-end personal errands for family, including grocery runs, dry cleaning pickup, shopping, and vehicle servicing coordination.
- Oversaw vendor relationships, negotiating contracts for landscaping, cleaning, and security services.
- Managed comprehensive property renovations, ensuring timely completion and adherence to budget constraints.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated special events and gatherings, managing logistics from planning to execution.
Executive Assistant to CEO
CENTURY REALTY & LOANS
Sunland, CA
11.2005 - 06.2012
- Developed and prepared presentations for meetings, ensuring clear communication of meeting content.
- Coordinated appointment and showing schedules to support client availability and meeting logistics.
- Coordinated office call screening and supported accurate call handling.
- Planned travel arrangements to support smooth scheduling and travel readiness.
- Oversaw property management activities to support building maintenance, tenant satisfaction, and operational continuity.
- Processed broker loading on MLS, ensuring timely and accurate MLS updates.
- Posted and managed all real estate book advertisements.
- Hosted open houses to maintain client interest and facilitate property viewing.
- Managed personal errands for CEO, ensuring timely completion of required tasks.
Education
Bachelor - Business Management
UNIVERSITY OF PHOENIX
01-2012
Associate Degree - Business Management
LOS ANGELES MISSION COLLEGE, REAL ESTATE
Sylmar, Sunland, CA01-2008
Licensed Real Estate Sales -
Real Estate Principals
Sunland, CA01-2005
Skills
- Proficient in computer applications
- Appfolio Software proficiency
- Insight into leasing and market dynamics
- Knowledge of fair housing laws
- Client relationship management
- Vendor coordination
- Contract management
- Project management
- Preventive maintenance
- Employee supervision
- Managing tenant-owner interactions
- Entry-level bookkeeping expertise
- Multi-family property management
Languages
Armenian
Professional
Timeline
Regional Property Supervisor
Gerosabren Corp
06.2024 - Current
Property Manager
Gerosabren Inc
05.2024 - Current
Property Manager- Remote
Ziprent
08.2020 - 10.2022
Property Manager
Statewide Enterprises
03.2016 - 04.2018
Estate Manager/Executive Assistant
WOODBRIDGE INVESTMENTS
06.2013 - 03.2016
Executive Assistant to CEO
CENTURY REALTY & LOANS
11.2005 - 06.2012
Licensed Real Estate Sales -
Real Estate Principals
Associate Degree - Business Management
LOS ANGELES MISSION COLLEGE, REAL ESTATE
Bachelor - Business Management
UNIVERSITY OF PHOENIX