Sheena Walkingstick
Cherokee,North Carolina
Summary
Accomplished Cage Cashier Supervisor with a proven track record at Cherokee Tribal Bingo, adept in currency counting and enhancing team collaboration. Excelled in streamlining cash operations, significantly reducing wait times through meticulous cash handling and decision-making. Demonstrated exceptional customer service, ensuring accurate transactions and fostering a dependable, results-driven team environment.
Overview
9
9
years of professional experience
11
11
years of post-secondary education
Work History
Casino Cage Cashier
Cherokee Casino
02.2024 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
Casino Poker Cashier
Cherokee Casino
12.2019 - 12.2020
- Responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cage Cashier Supervisor
Cherokee Tribal Bingo
12.2015 - 12.2017
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
Education
GED -
Southwestern Community College
Sylva, NCK-10 -
Cherokee Central School
Cherokee, NC Aug.1995 - Mar.2006
Skills
Till counting
Languages
Spanish
Elementary
Cherokee
Elementary
Timeline
Casino Cage Cashier
Cherokee Casino
02.2024 - Current
Casino Poker Cashier
Cherokee Casino
12.2019 - 12.2020
Cage Cashier Supervisor
Cherokee Tribal Bingo
12.2015 - 12.2017
K-10 -
Cherokee Central School
Aug.1995 - Mar.2006
GED -
Southwestern Community College
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