Summary
Overview
Work History
Education
Skills
Professional Disc Jockey
Work Availability
Timeline
Generic

Joseph Przybyla III

Chicopee,MA

Summary

Industrious Personal Banker eager to fulfill challenging role within client-focused team. Strong foundation of building excellent client rapport to foster satisfaction and loyalty. Diverse skill set that includes Sales knowledge and expansive experience in handling large amounts of cash..

Overview

12
12
years of professional experience

Work History

Casino Cage Cashier

MGM Springfield
Springfield, MA
08.2018 - Current
    • Quickly and accurately counted drawers at start and end of each shift.
    • Filled gaming machines with cash and monitored machines during shift for proper operation.
    • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
    • Secured casino funds not in use after balancing cash drawer.
    • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
    • Counted cash and casino chips to accurately reconcile transaction reports.
    • Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
    • Completed casino cage transactions on behalf of customers.

Cashier

Christmas Tree Shops
Holyoke, MA
10.2015 - 08.2018
    • Answered questions about store policies and addressed customer concerns.
    • Helped customers complete purchases, locate items and join reward programs.
    • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Performed cash, card and check transactions to complete customer purchases.
    • Used POS system to enter orders, process payments and issue receipts.

Guest Relations/Retail

Six Flags New England
Agawam, MA
04.2014 - 08.2018
  • Served as main point of contact for VIP guests and kept departments briefed on individual requirements.
  • Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
  • Remained available 12 hours daily to respond to guest needs, complaints or inquiries.
  • Logged guest transactions via email, phone and in person in computer system
  • Sold tickets and guest passes for different activities and special events
  • Specialized in fudge and Carmel apple production
  • Consistently offered personalized recommendations for guest activities based on detailed conversations with clients upon arrival.
  • Resolved problems, improved operations and provided exceptional service

Lead Sales

Pride Stores
Springfield, Massachusetts
03.2013 - 04.2014
    • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
    • Monitored sales team performance and provided constructive feedback.
    • Contacted customers to immediately find resolutions for escalated issues.
    • Used POS system to process sales, returns, online orders and gift card activations.

Education

High School Diploma -

Chicopee High School
Chicopee, MA
06.1979

Skills

  • Voucher and chips cashing
  • Customer Service
  • Verbal and Written Communication
  • Regulatory Compliance
  • Balance Verification and Reconciliation
  • 10 key adding machine
  • Multi pocket currency counter
  • Outlook, MS Word, Excel, Power Point
  • Till counting
  • Currency counting

Professional Disc Jockey

Current Music Trends with interest in Latin Beats and Latin Rhythms

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Casino Cage Cashier

MGM Springfield
08.2018 - Current

Cashier

Christmas Tree Shops
10.2015 - 08.2018

Guest Relations/Retail

Six Flags New England
04.2014 - 08.2018

Lead Sales

Pride Stores
03.2013 - 04.2014

High School Diploma -

Chicopee High School

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Joseph Przybyla III