MICHELLE OSBORN
Verden,OK
Summary
Cage Cashier dedicated to providing flawless and fast service to guests with upbeat and positive attitude. Comfortable handling up to $20000 throughout daily shifts. Well-versed in accurately cashing out exchanging paper currency for chips and coins and resolving guest complaints effectively and tactfully. Organized Cage Cashier with 4 years of expertise in gaming and casinos. Committed to delivering prompt, accurate and excellent customer service at all times. Adept at processing large cash transactions for guests and exchanging tickets and chips for cash. Proficiency with currency and cash counter machines. Team-oriented cage cahier versed in cage cashier work. Great in counting and verifying money, credit and chips. Works well with team members and consistently meets objectives. Hardworking and driven to work quickly and effectively on projects in all types of environments.
Overview
13
13
years of professional experience
Work History
Casino Cage Cashier
Saltcreek Casino
Pocasset, OK
09.2017 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Processed various cash transactions and answered gaming customer questions.
- Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Handled money, ticket and chips exchanges for customers.
- Completed casino cage transactions on behalf of customers.
Sales Associate
Cato Fashions
Chickasha, OK
04.2016 - 09.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Processed product returns and assisted customers with other selections.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
Sales Associate
JCPenney
Moore , OK
11.2008 - 10.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Processed product returns and assisted customers with other selections.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
GED -
Moore High School
Moore Oklahoma05.2004
Skills
- Voucher and chips cashing
- Currency counting
- Cash Handling
- Cash cage functions
- Cash register operation
- Teamwork and Collaboration
Timeline
Casino Cage Cashier
Saltcreek Casino
09.2017 - Current
Sales Associate
Cato Fashions
04.2016 - 09.2017
Sales Associate
JCPenney
11.2008 - 10.2015
GED -
Moore High School