Work Preference
Summary
Overview
Work History
Education
Skills
Interests
Timeline
SalesAssociate
Open To Work

Sheena Wright

Versailles,KY

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Sales AssociateHostessCashier

Work Type

Full TimePart TimeContract WorkGig WorkSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Versailles, KY, US
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchFlexible work hoursTeam Building / Company Retreats

Summary

To utilize my strong knowledge, experience, and excellent communication skills to effectively engage with customers, understand their needs, and provide tailored recommendations.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

6
6
years of professional experience

Work History

Sales Associate

Michael's (Crafts & More)
Monroeville, PA
01.2013 - 01.2015
  • Facilitated positive shopping experiences through attentive customer support and tailored product recommendations.
  • Demonstrated strong product knowledge, staying informed about current trends, features, and benefits of merchandise to effectively communicate with customers.
  • Achieved accurate transaction processing through effective operation of cash registers and POS systems. Enhanced customer satisfaction by providing correct change during cash handling. Improved inventory management by identifying low stock items and coordinating with management for timely reordering.
  • Supported customer attraction efforts through effective setup of displays and promotional signage to showcase featured products.
  • Resolved customer complaints and concerns promptly and effectively, finding appropriate solutions to ensure customer satisfaction.
  • Collaborated with team members to achieve sales targets and meet store performance goals.
  • Conducted regular inventory checks, ensuring accuracy, and identifying discrepancies for timely resolution.
  • Assisted customers in product selection and provided expert advice on crafting techniques.
  • Maintained organized display areas to enhance customer experience and promote sales.
  • Built relationships with customers to encourage repeat business.

Hostess

India Garden
Monroeville, PA
01.2012 - 01.2014
  • Identified and resolved guest issues promptly to deliver exceptional service and exceed expectations.
  • Coordinated efforts between servers, bartenders, and kitchen staff to ensure efficient service delivery and customer satisfaction.
  • Exhibited comprehensive knowledge of menu items and restaurant offerings, delivering precise information and tailored recommendations to guests.
  • Handled guest complaints or issues promptly and professionally, resolving conflicts to ensure guest satisfaction.
  • Adhered to all restaurant policies, procedures, and health and safety regulations to maintain a safe and enjoyable dining environment.
  • Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
  • Trained new host staff on customer service protocols and operational procedures.
  • Assisted in maintaining cleanliness and organization of front-of-house areas.
  • Monitored dining room traffic to ensure timely seating without compromising service quality.
  • Handled guest inquiries and complaints, enhancing overall dining experience.

Cashier

BP Petroleum
North Versailles, PA
01.2009 - 01.2010
  • Ensured accurate execution of sales and promotional events to enhance customer experience.
  • Exhibited strong mathematical skills and meticulous attention to detail to guarantee precise cash handling and pricing calculations.
  • Balanced customer service responsibilities with cash handling and transaction processing to enhance operational efficiency in a fast-paced setting.
  • Assisted in inventory management by restocking merchandise and tracking products.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Processed customer transactions efficiently using Point of Sale (POS) systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer, ensuring discrepancies were minimized during shifts.

Education

Massage Therapy

Career Training Academy
Monroeville, PA

High School Diploma -

George Westinghouse High School
Pittsburgh, PA
01-2003

Skills

  • Client support
  • Effective team collaboration
  • Prioritization and scheduling
  • Problem-solving skills
  • Listening skills
  • Strong ability to manage multiple tasks
  • Communication
  • Sales Techniques (up selling)
  • Goal oriented
  • Professional demeanor
  • Time Management
  • Cash Handling

Interests

  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Growing herbs, vegetables, or fruits in home gardens
  • I enjoy cooking for friends and family gatherings
  • Crafting homemade beer using specialized equipment and brewing techniques
  • Wine Tasting
  • Camping
  • Hiking
  • Gardening
  • Crafting and DIY Projects
  • Music
  • Drawing and Painting
  • Reading
  • Knitting and Crocheting
  • Watching Movies and TV Shows
  • I like looking at the stars and learning about constellations
  • Animal Care

Timeline

Sales Associate

Michael's (Crafts & More)
01.2013 - 01.2015

Hostess

India Garden
01.2012 - 01.2014

Cashier

BP Petroleum
01.2009 - 01.2010

Massage Therapy

Career Training Academy

High School Diploma -

George Westinghouse High School

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Sheena Wright