Sheenan Caballes
Mission Viejo,CA
Summary
Proven Administrative Assistant with a track record of enhancing workflow efficiencies at Arkham Technology. Expert in data entry and office administration, I significantly reduced order turnaround times at Bloomingdale's by streamlining fulfillment processes. Adept at fostering professional relationships, my approach boosts team productivity and customer satisfaction without compromising data accuracy or privacy.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Arkham Technology
01.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Soldering, touch up, and testing production product like cables and boards
- Organizing and arranging equipment utilities
- Packaging product items safely and shipping out before deadlines
Fulfillment Coordinator
Bloomingdale's Department Store
09.2022 - 11.2022
- Reduced turnaround time for orders by identifying bottlenecks in the fulfillment process and implementing solutions accordingly.
- Designed an effective returns process that minimized loss while maintaining customer satisfaction through prompt resolution of issues.
- Conducted regular audits of inventory levels to maintain accuracy and minimize discrepancies between physical stock and database records.
- Printed labels, packaged boxes, and loaded into outbound containers.
Education
Aliso Niguel High School
Aliso Viejo, CA06.2019
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Filing
- Scheduling
- Documentation and Recordkeeping
- Office Management
- Database entry
- Dedicated Team Player
- Excel spreadsheets
- Recordkeeping
- Data organization
- Spreadsheets
- Mail Management
Timeline
Administrative Assistant
Arkham Technology
01.2023 - Current
Fulfillment Coordinator
Bloomingdale's Department Store
09.2022 - 11.2022
Aliso Niguel High School
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