Sheesha Jones
Rockford,IL
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
3
3
years of professional experience
Work History
Clerk
QuikTrip
Rockford , IL
10.2025 - Current
- Handled inventory management by checking stock levels regularly.
- Answered phones in a courteous manner while providing excellent customer service.
- Remained reliable and organized even under pressure to contain 100 percent customer satisfaction.
Crew Member
McDonald's
Rockford , Ilinois
07.2023 - 11.2025
- Processed customer orders accurately at the front counter and drive-thru.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
Seasonal Quality Control Inspector
PCI
Rockford , IL
06.2025 - 09.2025
- Documented inspection results and maintained accurate records of findings.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Tested finished goods prior to shipment according to established protocols.
Preloader
FedEx
Rockford , IL
10.2024 - 02.2025
- Loaded packages onto delivery vehicles efficiently and safely.
- Inspected packages for damage and ensured proper labeling.
- Organized packages by destination for efficient loading processes.
Sales Associate
Burlington
Rockford , IL
11.2022 - 04.2023
- Provided exceptional customer service to foster loyalty and satisfaction.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
Education
Graduate Certificate - Phlebotomy
Penn Foster College
Scottsdale, AZ12-2026
High School Diploma -
Goodwill Northern Industries
Rockford, IL05-2025
Skills
- Customer service
- Attention to detail
- Inventory management
- Quality control
- Effective communication
- Health and safety compliance
- Document management
Certifications
- Food and Safety Handler License
- Basset License
Timeline
Clerk
QuikTrip
10.2025 - Current
Seasonal Quality Control Inspector
PCI
06.2025 - 09.2025
Preloader
FedEx
10.2024 - 02.2025
Crew Member
McDonald's
07.2023 - 11.2025
Sales Associate
Burlington
11.2022 - 04.2023
Graduate Certificate - Phlebotomy
Penn Foster College
High School Diploma -
Goodwill Northern Industries