Shefat Rumi
Queens,NY
Summary
Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Kati Roll
2023.03 - Current
- Working in a food prep position at Kati Roll would have involved a combination of culinary skills, attention to detail, teamwork, and a commitment to delivering high-quality food products to customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Customer Representative
Kentucky Fried Chicken
2019.06 - 2023.03
During my time at KFC, I excelled in various roles encompassing kitchen work, customer service, and cashier responsibilities. In the kitchen, I ensured the efficient preparation of high-quality meals while maintaining strict safety standards. Transitioning to customer service and cashier roles, I provided exceptional service by accurately processing orders and addressing customer inquiries with a friendly and professional demeanor. My multifaceted experience at KFC has enriched my culinary skills and customer-focused approach, making me a valuable asset in service-oriented environments.- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Accepted payment by credit card and offered self-serve payment solutions after explaining charges on customer bills.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Education
High School Diploma -
BAF Shaheen College Dhaka
Bangladesh01.1998
Skills
- Attentive Service
- Rotation Procedures
- Fast-Paced Environment
- Working Quickly
- Team Oriented
- Food Handling Standards
- Dishwasher Operation
- Kitchen Staff Support
Languages
Bengali
Native or Bilingual
Hindi
Full Professional
Timeline
Food Service Worker
Kati Roll
2023.03 - Current
Customer Representative
Kentucky Fried Chicken
2019.06 - 2023.03
High School Diploma -
BAF Shaheen College Dhaka
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