Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shefat Rumi

Queens,NY

Summary

Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.

Overview

4
4
years of professional experience

Work History

Food Service Worker

Kati Roll
03.2023 - Current
  • Working in a food prep position at Kati Roll would have involved a combination of culinary skills, attention to detail, teamwork, and a commitment to delivering high-quality food products to customers.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Customer Representative

Kentucky Fried Chicken
06.2019 - 03.2023

  • During my time at KFC, I excelled in various roles encompassing kitchen work, customer service, and cashier responsibilities. In the kitchen, I ensured the efficient preparation of high-quality meals while maintaining strict safety standards. Transitioning to customer service and cashier roles, I provided exceptional service by accurately processing orders and addressing customer inquiries with a friendly and professional demeanor. My multifaceted experience at KFC has enriched my culinary skills and customer-focused approach, making me a valuable asset in service-oriented environments.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Accepted payment by credit card and offered self-serve payment solutions after explaining charges on customer bills.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.

Education

High School Diploma -

BAF Shaheen College Dhaka
Bangladesh
01.1998

Skills

  • Attentive Service
  • Rotation Procedures
  • Fast-Paced Environment
  • Working Quickly
  • Team Oriented
  • Food Handling Standards
  • Dishwasher Operation
  • Kitchen Staff Support

Languages

Bengali
Native or Bilingual
Hindi
Full Professional

Timeline

Food Service Worker

Kati Roll
03.2023 - Current

Customer Representative

Kentucky Fried Chicken
06.2019 - 03.2023

High School Diploma -

BAF Shaheen College Dhaka

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Shefat Rumi