Mohammed Khan
Monroe
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Seasoned Assistant Manager of Operations with substantial experience in managing teams, streamlining processes, and enhancing operational efficiency. Strengths include strong leadership skills, strategic thinking, and the ability to improve service delivery. In past roles, succeeded in reducing costs while maintaining high levels of customer satisfaction.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Manager of Operations
Helly Hansen
Monroe , NY
11.2025 - Current
- Coordinated daily operations to enhance efficiency in retail environments.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Trained staff on customer service best practices and operational procedures.
- Oversaw scheduling to optimize workforce allocation during peak hours.
- Conducted regular audits of operational procedures for compliance with company standards.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Ensured that quality control standards were met by monitoring performance against established goals.
Store Supervisor / Stock manager
Calvin Klein
Monroe
05.2024 - 10.2025
- Supervised daily operations and maintained store standards for Calvin Klein.
- Trained and mentored new staff on customer service best practices.
- Managed inventory levels and organized stock for optimal product placement.
- Assisted in scheduling shifts to optimize workforce efficiency and coverage.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Collaborated with management on promotional events and store initiatives.
- Supervised work of cashiers, training new team members and monitoring performance.
- Maintained updated records on product deliveries, returns, damages.
- Tracked store inventories and ordered new materials to prevent shortages.
Customer Service and Dispatcher
Royal CLS car and limo service
Monroe , NY
02.2020 - 02.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Educated customers on special pricing opportunities and company offerings.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Tracked changes in computer system to keep records current and accurate.
- Identified locations and needs of callers to accurately send assistance.
Assistant Stock Manager
Calvin Klein
Monroe
01.2024 - 05.2024
- Assisted with inventory management and stock replenishment processes.
- Coordinated training sessions for new team members on operational procedures.
- Monitored stock levels and organized merchandise displays in the store.
- Conducted regular audits to ensure accurate inventory records and compliance.
- Led team meetings to discuss stock updates and operational challenges.
- Maintained cleanliness and organization in the stockroom and sales floor areas.
- Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
Retail Stock Associate
Puma Woodbury commons
Monroe , NY
11.2022 - 12.2023
- Organized stockroom for efficient inventory management and easy access.
- Assisted in receiving, unpacking, and labeling new merchandise shipments.
- Maintained accurate product displays to enhance customer experience and engagement.
- Monitored inventory levels and reported discrepancies to management promptly.
- Maintained inventory levels by restocking shelves and rotating stock.
- Assisted with maintaining cleanliness of the store's interior and exterior areas.
- Organized backroom stock shelves in order to maximize space utilization.
- Provided excellent customer service in a friendly, courteous manner.
Education
Bachelor in Accounting And Finance - Accounting And Finance
SUNY College At New Paltz
New Paltz, NY 01.2025 - 02.2026
Associate in Accounting And Finance - Accounting And Finance
Rockland Community College
Suffern, NY 08.2023 - 05.2025
High School Diploma -
Monroe Woodbury High School
Monroe , NYSkills
- Multitasking
- Quality control
- Delegating work
- Service planning
- Critical thinker
- Customer relationship management
- Good work ethic
- Communication
- Customer service
- Organizational skills
- Inventory management
- Financial analysis
- Microsoft Excel
- Team building
- Employee training
- Operational efficiency
- Compliance auditing
- Performance analysis
- Project management
- Business development
- Training and mentoring
- Employee supervision
- Scheduling coordination
Languages
English
Native/ Bilingual
Arabic
Professional
Urdu
Native/ Bilingual
German
Limited
Hindi
Native/ Bilingual
Timeline
Assistant Manager of Operations
Helly Hansen
11.2025 - Current
Bachelor in Accounting And Finance - Accounting And Finance
SUNY College At New Paltz
01.2025 - 02.2026
Store Supervisor / Stock manager
Calvin Klein
05.2024 - 10.2025
Assistant Stock Manager
Calvin Klein
01.2024 - 05.2024
Associate in Accounting And Finance - Accounting And Finance
Rockland Community College
08.2023 - 05.2025
Retail Stock Associate
Puma Woodbury commons
11.2022 - 12.2023
Customer Service and Dispatcher
Royal CLS car and limo service
02.2020 - 02.2025
High School Diploma -
Monroe Woodbury High School