Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Faith Simmons

Huntsville,TX

Summary

I am an extremely hardworking employee with great customer service, multitasking and time management abilities. Devoted to cater to each and every customer, while mastering new skills. I have a strong work ethic and always trying to take on new challenges.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Walmart
Huntsville, TX
08.2022 - Current
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns , and exchanges
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Education

Business Administration

Sam Houston State University
Huntsville, TX

Skills

  • Active Listening
  • Teamwork and Collaboration
  • Verbal Communication
  • Friendly, Positive Attitude
  • Planning
  • Multitasking

Affiliations

  • During Middle School and High School I participated in 3 sports year around. Volleyball, Basketball, and I also ran track. I was an all A and B student
  • rebranded my high school culinary program. For example created a new logo, slogan, shirts, turn the whole program around withing a few months( December 2019- March 2020)

Accomplishments

-girl athlete of the year for three sports in 8th grade

- most supportive team player 2018

-won junior homecoming queen 2018

References

References available upon request.

Timeline

Customer Service Representative

Walmart
08.2022 - Current

Business Administration

Sam Houston State University

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Faith Simmons