Sheikh Iftekhar
Bronx,NY
Summary
Dedicated and detail-oriented professional with experience in customer service and retail environments. Strong communication skills and a proven track record of providing excellent customer support. Skilled in multitasking and thriving in fast-paced settings, with a background in organizational tasks from previous roles. Passionate about creating positive shopping experiences and eager to contribute to a team-oriented work culture.
Overview
7
7
years of professional experience
Work History
Scholar
Sponsors for Educational Opportunities (SEO Scholars)
09.2017 - Current
- Participating in an eight-year academic program supporting college readiness
- Received intensive tutoring for SAT preparation and college applications
- Exploring internship and job opportunities aligned with career goals
Intern
Fordham University Rosehill Campus: Substance Abuse Prevention Unit
05.2024 - 08.2024
- Supported substance abuse prevention initiatives through workshops and outreach
- Assisted in data collection and analysis for program effectiveness
- Created and distributed educational materials on substance abuse prevention
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Office Assistant
Laconia Nursery Home
06.2023 - 08.2023
- Managed office supplies and assisted staff in maintaining a productive environment
- Coordinated procurement of supplies with vendors
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Lead Sales Associate
Gausia Supermarket
01.2021 - 12.2022
- Delivered customer service while managing cash, credit transactions, and inventory
- Ensured accurate reconciliation of financial records
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Participant
All-Star Code
06.2020 - 08.2020
- Completed a coding and entrepreneurship program, developing technical skills
- Created web applications using HTML, CSS, and JavaScript
- Engaged in workshops led by industry professionals, gaining insights into career paths in technology and effective communication strategies.
- Participated in pitch presentations, refining public speaking skills and learning how to effectively convey project ideas to diverse audiences.
Education
Bachelor of Science - Computer Science
The City College of New York
New York, NY 08.2021 -
High School Diploma -
DeWitt Clinton High School
Bronx, NY06.2021
Skills
- Java
- Python
- HTML
- CSS
- JavaScript
- Microsoft Office
- Excel
- Word
- PowerPoint
- Outlook
- Public speaking
- Valid Driver's License
Languages
Bengali
Native or Bilingual
Timeline
Intern
Fordham University Rosehill Campus: Substance Abuse Prevention Unit
05.2024 - 08.2024
Office Assistant
Laconia Nursery Home
06.2023 - 08.2023
Bachelor of Science - Computer Science
The City College of New York
08.2021 -
Lead Sales Associate
Gausia Supermarket
01.2021 - 12.2022
Participant
All-Star Code
06.2020 - 08.2020
Scholar
Sponsors for Educational Opportunities (SEO Scholars)
09.2017 - Current
High School Diploma -
DeWitt Clinton High School
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