Summary
Overview
Work History
Education
Skills
Personal Information
Extracurricular Activities
Hobbies and Interests
Languages
Timeline
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SHEIKH MOHAMMAD RAFI

SHEIKH MOHAMMAD RAFI

Brooklyn,NY

Summary

I have always been an achiever; be it academics or professional life or sports or any other field in my life. I believe in success through hard work and dedication. My motto in life is to ‘If you want something, work hard and you will achieve it; there are no shot cuts’. I enjoy life to the fullest & love humor. I am a progressive thinker & respect each person’s space and values.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
10.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Customer Sales Representative

Kleins Ice Cream House
12.2023 - 09.2024
  • Identifying a customer's needs, pitching relevant products or services, and ensuring they have a positive experience from start to finish.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Assisted call-in customers with questions and orders.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Improved sales revenue with effective communication of product features, benefits, and promotions.
  • Trained new employees on customer service, money handling and organizing strategies.

Site manager

Mowla and son contracting Corp.
09.2023 - 02.2024
  • Supervising and overseeing the direction of the project , ensuring that the client's specifications and requirements are met
  • Reviewing progress and liaising with quantity surveyors to monitor costs
  • Writing reports and keeping on top of paperwork
  • Helping to negotiating contracts and securing permits and licences

Site manager

Mowla And sons contracting Corp.
09.2023 - 02.2024
  • Supervising and overseeing the direction of the project , ensuring that the client's specifications and requirements are met
  • Reviewing progress and liaising with quantity surveyors to monitor costs
  • Writing reports and keeping on top of paperwork
  • Helping to negotiating contracts and securing permits and licences

Lead Sales Associate

7 Eleven
09.2022 - 03.2023
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Delivered excellent customer service for repeat business and referrals.
  • Trained new sales associates to ensure consistent performance across the team.
  • Developed and maintained knowledge of current sales and promotions.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
  • Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
  • Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
  • Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.

Education

MBA - Management information Systems

International American University
Los Angeles, CA
05.2024

Bachelor of Arts - English Language And Literature

Premier University
Bangladesh
02.2019

Skills

  • Data Analysis
  • Microsoft word
  • Microsoft excel
  • Microsoft Powerpoint
  • SQL
  • Critical thinking
  • Creative thinking
  • Abstract thinking
  • Adaptability
  • Mathematical skills
  • Communication
  • Teamwork
  • Customer Service
  • Skills Management
  • Problem solving
  • Patience and resilience
  • Cash handling
  • Negotiation trained
  • Account management

Personal Information

  • Place of Birth: Bangladesh
  • Date of Birth: 04/01/95
  • Gender: Male
  • Nationality: Bangladeshi
  • Driving License: Yes
  • Marital Status: Married

Extracurricular Activities

All-Rounder, 04/01/15, 05/01/22, Chittagong Warrior, Chittagong, Bangladesh, An all-rounder is a cricketer who regularly performs well at both batting and bowling. Volunteer, 08/01/15, 04/01/17, Red Crescent, Chittagong, Bangladesh, Providing comfort and care to people on the move. Leading community health campaigns so people know how to live long and healthy lives. Search and rescue efforts and reuniting families in the wake of a disaster.

Hobbies and Interests

  • Photography
  • Cooking
  • Marketing
  • Sporting
  • Writing

Languages

Bengali
Native or Bilingual
English
Full Professional
Urdu
Professional Working
Hindi
Full Professional

Timeline

Shift Supervisor

CVS Pharmacy
10.2024 - Current

Customer Sales Representative

Kleins Ice Cream House
12.2023 - 09.2024

Site manager

Mowla and son contracting Corp.
09.2023 - 02.2024

Site manager

Mowla And sons contracting Corp.
09.2023 - 02.2024

Lead Sales Associate

7 Eleven
09.2022 - 03.2023

MBA - Management information Systems

International American University

Bachelor of Arts - English Language And Literature

Premier University

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SHEIKH MOHAMMAD RAFI