Samantha Arguello
Hialeah,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Event Producer
NOBLE Entertainment & Staffing Services
Fort Lauderdale, FL
09.2023 - Current
- Developed comprehensive transportation coordination strategy encompassing staffing logistics, on-site event management, staff training procedures ensuring flawless execution.
- Organized meetings with clients to discuss their needs and expectations while sourcing suppliers for decor, equipment rental, entertainment and other services required for their event.
- Conducted site visits to evaluate potential event venues, utilizing industry expertise to customize meetings, conferences, and conventions.
Auto Claims Warranty Manager
Percepta
Miami, FL
01.2019 - 05.2021
- Effectively communicated with claimants through inbound and outbound phone calls, addressing inquiries about new claims and resolving issues related to existing ones.
- Trained and developed a team of admins to maximize their efficiency as effective agents. Managed a group of claims administrators to address claimant inquiries. Reviewed and finalized submitted claims from team members.
- Conducted research into new technologies that could improve the efficiency of the warranty process. Continually advancing Ford knowledge through utilizing STARZ course mentored within the Select Dealer Region
Operations Manager / Head Cake Decorator
Elegant Temptations
Hialeah, FL
02.2007 - Current
- Implemented employee recognition and rewards practices, leading to enhanced morale, improved management communication, and meeting company objectives by efficiently supervising employees' workflow in a safe work environment.
- Maintained high levels of customer satisfaction by implementing quality assurance practices and addressing complaints promptly.
- Managed scheduling, training and inventory control. Maintained accurate inventory records to track stock levels and minimize costs.
- Planned delivery routing, team workflows and promotional initiatives, and provide tasting consultations for venues, planners, and clientele.
- Broadened our network within the Florida hotel market space by representing our brand at Baking Expos and hospitality networking events.
Education
High School Diploma -
Miami-Dade Christian Academy
Miami, FL06-2007
Certificate of Completion For CCNA - Information Technology
The Academy
Hialeah, FLSkills
- Staff Leadership
- Event Management
- Adaptability and Flexibility
- Operations Oversight
- Client Relations
- Employee Training
- Reliability
- Transportation Management/ Logistics
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited
Certification
- Certified Lifeguard (Expired)
- Certified Swim Instructor (Expired)
Accomplishments
- State Champion Swimming/ Diving (High School)
Affiliations
- Reading
- Volunteering at my sons school
- Horseback Riding
- Kayaking/ Paddleboarding
Timeline
Event Producer
NOBLE Entertainment & Staffing Services
09.2023 - Current
Auto Claims Warranty Manager
Percepta
01.2019 - 05.2021
Operations Manager / Head Cake Decorator
Elegant Temptations
02.2007 - Current
High School Diploma -
Miami-Dade Christian Academy
Certificate of Completion For CCNA - Information Technology
The Academy
- Certified Lifeguard (Expired)
- Certified Swim Instructor (Expired)
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