Sheila Alvarez
Clermont,FL
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
13
13
years of professional experience
Work History
Manager
Fox Multi Service Group LLC
09.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Bank Manager
Bank Of Brazil
09.2010 - 09.2016
- Identified partnership opportunities and established favorable business connections.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Education
Bachelor Of Business Administration - Businesses
UniMax
Sao Paulo, BR Master Of Business Administration - Finance And Controlling
Faculdade Anhanguera Educacional
São Paulo, BR 03.2016
Skills
- Contract Development and Management
- Business Planning
- Brand Management
- Customer Relationship Management
Additional Information
- Board Member, Project Management Institute (PMI)
- Volunteer, Habitat for Humanity, 2018-present
- Fundraising Committee Member, Red Cross, 2019-2020
- Certified ScrumMaster (CSM), Scrum Alliance
- Google Analytics Certification
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
English
Native or Bilingual
Timeline
Manager
Fox Multi Service Group LLC
09.2020 - Current
Bank Manager
Bank Of Brazil
09.2010 - 09.2016
Bachelor Of Business Administration - Businesses
UniMax
Master Of Business Administration - Finance And Controlling
Faculdade Anhanguera Educacional
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