Sheila Anderson
Carnation,WA
Summary
Solid foundation in horticulture and garden maintenance tools. Proven track record in maintaining vibrant garden spaces and supporting plant health with proper tool care..
Passionate gardening professional attending to unique customer landscaping needs. Approaches client task requirements with comprehensive horticulture expertise.. Careful attention to lasting plant and lawn health.
Results-oriented achiever with proven ability to exceed targets.. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Operations Manager
Active Septic Solutions, Inc.
04.2004 - Current
- Conducted process audits to identify areas for improvement and implemented best practices.
- Reviewed financial reports, identified cost trends, and adjusted operational strategies accordingly.
- Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
- Conducted market analysis for informed decision-making and resource allocation.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
Lawn & Garden Assistant
The Grange Supply
04.2016 - 12.2019
- Aided in the selection of plants suitable for specific locations based on sunlight exposure and soil requirements.
- Prepared planting beds for new installations, ensuring optimal conditions for plant growth.
- Contributed to team success by efficiently working alongside fellow garden assistants in various projects.
- Reduced pest issues by implementing organic pest control methods and monitoring plant health.
- Enhanced plant growth with regular watering, fertilization, and soil amendment applications.
- Maintained a clean work environment by organizing tools, disposing of waste materials, and sanitizing shared spaces.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
Education
No Degree - Horticulture
Lake Washington Technical College
Kirkland, WA11-2018
Skills
- Analytical Problem-Solving
- Collaborative Team Management
- Efficiency Management
- Customer Support Expertise
- Stock Management
- Interpersonal communication
- Client relationships
- Inventory control
- Invoice processing
- Business administration
- Purchasing and procurement
Certification
Notary Public
Timeline
Lawn & Garden Assistant
The Grange Supply
04.2016 - 12.2019
Operations Manager
Active Septic Solutions, Inc.
04.2004 - Current
No Degree - Horticulture
Lake Washington Technical College
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