Sheila Armstrong
Mcallen
Summary
Accomplished Clinical Specialist with a proven track record at Corcept Therapeutics, enhancing clinical team performance and driving Korlym's growth. Expert in customer relationship management and clinical expertise, demonstrated by streamlining workflow processes and improving patient outcomes. Excelled in education proficiency, significantly reducing error rates. Skilled in EMR documentation, fostering strong relationships with key decision-makers.
Overview
23
23
years of professional experience
Work History
Clinical Specialist
Corcept Therapeutics
10.2023 - Current
- Gave presentations to conference attendees, clinicians, and administrators.
- Streamlined workflow processes within clinical teams by implementing innovative technologies and best practices that resulted in improved efficiency and reduced error rates.
- Visited assigned accounts, identified, and trained clinical champions and established relationships with key decision makers.
- Enhanced clinical team performance by providing continuous training on new medical devices and procedures.
- Provided comprehensive education to physicians and APPs on disease state.
- Marketed Korlym to healthcare professionals, including physicians and APPs, within the assigned region.
- Drove growth for Korlym by providing patient support.
- Partnered with KRM, Patient Advocate, and MSL to guarantee patient safety and optimize treatment outcomes.
Sr Obesity Care Specialist
Novo Nordisk Pharmaceuticals
05.2004 - 10.2023
- Provided compassionate support to enhance patient well-being.
- Assisted patients with daily tasks, improving their quality of life.
- Supported medical staff to ensure smooth operation of care procedures.
- Improved patient satisfaction by addressing concerns promptly.
- Worked with Employer Groups to establish GLP-1 coverage, contributing to the development of the Obesity Care market.
Executive Diabetes Care Specialist
Novo Nordisk Pharmaceuticals
05.2004 - 10.2022
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Orchestrated the rollout of the Insulin and GLP-1 portfolio, contributing to improved diabetes management solutions.
Professional Sales Representative Cardiovascular
Abbott
04.2002 - 05.2004
- Increased sales by developing strong relationships with clients.
- Collaborated with team to devise innovative sales strategies and improve market penetration.
- Enhanced customer loyalty with personalized service and follow-up.
- Surpassed sales targets, utilizing effective negotiation and closing techniques.
Education
Masters of Socail Worl/Administration And Supervis - Social Work
Texas State University
San Marcos, TX05-1999
Bachelor of Social Work - Social Work
Texas State University
San Marcos, TX05-1996
Skills
- Customer relationship management (CRM)
- Education proficiency
- Clinical expertise
- EMR documentation
Circle of Excellence
Circle of Excellence
Region Vision Award
Region Director's Award
Timeline
Clinical Specialist
Corcept Therapeutics
10.2023 - Current
Sr Obesity Care Specialist
Novo Nordisk Pharmaceuticals
05.2004 - 10.2023
Executive Diabetes Care Specialist
Novo Nordisk Pharmaceuticals
05.2004 - 10.2022
Professional Sales Representative Cardiovascular
Abbott
04.2002 - 05.2004
Masters of Socail Worl/Administration And Supervis - Social Work
Texas State University
Bachelor of Social Work - Social Work
Texas State University
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