Sheila A Stover
Sun Valley,NV
Summary
Driven Optical Technician with a proven track record at Pritchett Eye Care, excelling in customer service and optical sales. Demonstrated ability to enhance patient satisfaction and loyalty through effective communication and professional service. Skilled in optical measurements and patient testing, contributing to a more efficient appointment process and team success.
Overview
27
27
years of professional experience
Work History
Optical Technician
Pritchett Eye Care
06.1997 - 09.2024
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Education
No Degree - Nursing
TMCC
Reno, NV06.1981
Skills
- Customer Service
- Optical Sales
- Optical Measurements
- Optical dispensing
- Time management abilities
- Supply and Parts Ordering
- Supply Restocking
- Payment Collection
- Patient testing
Timeline
Optical Technician
Pritchett Eye Care
06.1997 - 09.2024
No Degree - Nursing
TMCC
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