Results-driven individual with experience in healthcare administration. Skilled in quality control and efficient office management, ready to leverage expertise in patient records and billing processes to support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Records and HIM Management Intern
San Marcos Rehabilitation and Healthcare
San Marcos, Texas
03.2026 - Current
Organized and maintained patient records in electronic health systems to ensure accurate and accessible patient information.
Executed administrative tasks, including filing documents, scheduling appointments, and responding to emails, to support office operations.
Shadowed managers to learn organizational expectations and management techniques, enhancing understanding of operational workflows.
Learned company processes, procedures and employee role functions
Ensured regulatory compliance
Office Manger-Allergy Division
Tejas Ears, Nose and Throat
Round Rock, Texas
03.2023 - 07.2025
Coordinated scheduling for patient appointments and staff shifts to optimize clinic operations.
Streamlined inventory management of medical supplies and office materials to maintain adequate stock levels.
Maintained patient records in compliance with healthcare regulations.
Facilitated billing processes and insurance verification to enhance accuracy of patient accounts.
Maintained filing system for records, correspondence and other documents.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Reviewed files and records to obtain information and respond to requests.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Coded and entered daily invoices with in-house accounting software.
Front/Back Office Manager
Brentwood Foot & Ankle Clinic
Brentwood, California
03.2014 - 07.2017
Coordinated daily operations for patient scheduling and appointment coordination, enhancing patient flow.
Streamlined inventory control and supply management for clinic resources, ensuring optimal availability.
Trained and mentored staff on office procedures and patient interaction protocols.
Ensured compliance with healthcare regulations and maintained patient confidentiality.
Organized daily workflow for front/back office personnel to optimize productivity.
Organized and maintained documents, files and records.
Managed customer inquiries regarding account information or transaction processing issues.
Insurance verification, copays, authorizations
Executed coding and collections of billing claims, maintaining accuracy and compliance.
Education
Bachelor of Science - Health Information Management,Billing & Coding
DeVry University
Chicago, IL
04-2026
Skills
Medical billing
Patient recordkeeping
Compliance management
Quality assurance
Electronic records
Billing operations
Data management
File management
Schedule coordination
Operations management
Team leadership
Office operations
Reporting and documentation
Languages
English
Full Professional
Certification
AHIMA
Medical Billing & Coding
Timeline
Medical Records and HIM Management Intern
San Marcos Rehabilitation and Healthcare
03.2026 - Current
Office Manger-Allergy Division
Tejas Ears, Nose and Throat
03.2023 - 07.2025
Front/Back Office Manager
Brentwood Foot & Ankle Clinic
03.2014 - 07.2017
Bachelor of Science - Health Information Management,Billing & Coding
Medical Assistant/ Medical Records/Medical Assistant Supervisor at Correctional Health IncMedical Assistant/ Medical Records/Medical Assistant Supervisor at Correctional Health Inc