Sheila Brooks
Montgomery,TX
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
24
24
years of professional experience
Work History
Licensed Massage Therapist
Elements Therapeutic Massage
08.2009 - Current
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
Banker
Sterling Bank
04.2001 - 10.2007
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Provided exceptional customer service by promptly addressing concerns and resolving issues.
- Analyzed daily financial transactions to ensure accuracy and integrity of bank's financial records.
- Handled various accounting transactions.
Skills
- Data entry
- Computer skills
- Office administration
- File organization
- Documentation and recordkeeping
- Microsoft Office Suite
- Professional communication
- Dedicated team player
- Meticulous attention to detail
- Purchase orders organization
Ministry
I have volunteered for the past 16 years in various positions from greeting, information desk, baking bread to leading bible study for ladies and now Living Beyond Loss class as well. I have volunteered with vbs and rbc both many times as well. I also served as an usher and ran a camera and worked with ProPresenter.
Timeline
Licensed Massage Therapist
Elements Therapeutic Massage
08.2009 - Current
Banker
Sterling Bank
04.2001 - 10.2007
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