Sheila Carden
Heflin
Summary
Licensed Master of Social Work with extensive experience in child welfare, clinical case management, and mental health care. Skilled in trauma-informed assessment, crisis intervention, care coordination, and connecting children and families to community-based services. Proven ability to navigate complex systems, facilitate therapeutic support, and maintain high-quality documentation while collaborating with multidisciplinary teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Care Manager
Care Solace
Cardiff, CA
04.2025 - Current
- Coordinate clinically complex cases by connecting children and families to appropriate therapy and behavioral health services, assessing safety, and initiating child welfare reports when needed
- Audit and review cases to ensure adherence to clinical protocols, best practices, and quality standards
- Resolve client concerns and collaborate with screening and matching teams to optimize care, satisfaction, and service outcomes
Sr. Social Worker I
Cleburne County Department of Human Resources
Heflin, AL
12.2020 - Current
- Assess child abuse and neglect allegations to determine risk and ensure child safety
- Engage families in the therapeutic process through psychoeducation, support, and linkage to community resources
- Maintain accurate, timely, and compliant clinical documentation in accordance with legal, ethical, and agency standards
- Communicate clinical findings and recommendations clearly in legal and multidisciplinary settings, including providing court testimony
Intern
Calhoun Cleburne Child Advocacy Center
Anniston, AL
01.2024 - 05.2024
- Conducted client intakes and coordinated interdisciplinary care with law enforcement, child welfare, and medical professionals to support child safety and well-being
- Observed forensic interviews, prepared detailed transcripts, and collaborated with therapists to inform clinical decision-making and provide counseling support
- Facilitated multidisciplinary team trainings to promote trauma-informed practices and enhance care for children and families
Intern
Anniston Housing Authority
Anniston, AL
08.2020 - 12.2020
- Assisted in grant writing to develop a new Community Outreach Specialist program, supporting strategic initiatives for underserved populations
- Designed and organized a public library for the Constantine Apartment complex and provided academic and emotional support to children through the Boys & Girls Club after-school program
- Coordinated and facilitated community engagement events, including a housing authority-wide pumpkin patch, to promote social connection and community well-being
Mental Health Worker
Highland Health Systems
Anniston, AL
02.2018 - 08.2020
- Connected clients and families to mental health and substance use services, navigating complex systems and coordinating care
- Facilitated peer support groups, assisted colleagues, and reviewed cases for potential child welfare concerns
- Conducted internal data analysis, completed documentation of Medicaid billable basic living skills, consistently recognized as top biller
Education
Master of Science - Social Work
Jakcosnville State University
Jacksonville, AL05-2024
Skills
- Case assessments
- Clinical documentation & Case Management
- Service coordination
- Schedule management
Certification
- Master of Social Work License - 6857G
Timeline
Care Manager
Care Solace
04.2025 - Current
Intern
Calhoun Cleburne Child Advocacy Center
01.2024 - 05.2024
Sr. Social Worker I
Cleburne County Department of Human Resources
12.2020 - Current
Intern
Anniston Housing Authority
08.2020 - 12.2020
Mental Health Worker
Highland Health Systems
02.2018 - 08.2020
Master of Science - Social Work
Jakcosnville State University