Kalen Thompson
Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Line Manager
FedEx
White Plains, NY
10.2022 - Current
- Cultivated strong relationships with students by listening carefully and offering positive reinforcement.
- Cultivated performance-based culture to enhance team productivity, job satisfaction and efficiency.
- Monitored team performance, identified areas of improvement, and provided feedback for development.
- Ensured compliance with relevant policies and procedures in the workplace.
- Organized regular meetings with staff members to discuss their progress and challenges.
Parts Manager
UPS
The Bronx, NY
11.2018 - 03.2020
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Team Leader
NY Junior Tennis League
Bronx, NY
09.2016 - 06.2018
- Facilitated recreational activities for clients of all ages to promote healthy development.
- Assisted in the coordination of crisis intervention services for at-risk youth.
- Identified potential safety risks within the facility or surrounding areas and took corrective action when necessary.
Education
Some College (No Degree) - Computer And Information Sciences
Onondaga Community College
Syracuse, NY05-2025
High School Diploma -
Harry S Truman High School
Bronx, NY06.2016
Skills
- Behavioral guidance
- Organization
- Team building
- Relationship building
- Data management
- Friendly, positive attitude
- People skills
- Verbal and Written Communication
Timeline
Line Manager
FedEx
10.2022 - Current
Parts Manager
UPS
11.2018 - 03.2020
Team Leader
NY Junior Tennis League
09.2016 - 06.2018
Some College (No Degree) - Computer And Information Sciences
Onondaga Community College
High School Diploma -
Harry S Truman High School
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