

Dynamic Resource Manager at Samaritan House Inc. with proven expertise in resource allocation and team leadership. Successfully enhanced operational efficiency through innovative tracking systems and built strong relationships with local service providers. Recognized for exceptional communication skills and a results-driven approach, fostering collaboration and achieving program goals effectively.
Recruitment
Interviewing
Pre-employment screening
Talent management
Documentation and reporting
Resource allocation
Team leadership
Conflict resolution
Creative thinking
Relationship building
Work Planning and Prioritization
Staff management
Quality assurance
Project management
Performance monitoring
Phone and email etiquette
Customer relationship management
Status updates
Budget control
Team collaboration
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Organizational skills
Adaptability and flexibility
Verbal and written communication
Team building
Decision-making
Task prioritization
Self motivation
Professionalism
Strategic planning
Project planning
Friendly, positive attitude
FEMA IS-700
FEMA IS-100
SAMHSA (substance abuse mental health services administration) Introduction to housing models housing navigation and engagement
Serious mental illness and homelessness
Introduction to treatment models and engagement
Supporting people who use methamphetamine
Whole person care for opiate disorder
Introduction to hoarding disorder
Trauma-informed outreach and engagement
Advanced Care planning with people experiencing homelessness
Supporting older adults experiencing homelessness
Workforce training for new behavioral health staff
Care Academy*
Emergency procedures
Overview of nutrition and food preparation
Working with aging population
Overview of COVID-19
Introduction to dementia Care
Activities for older adults living with dementia
Client's rights HIPAA in elder abuse prevention
Professionalism communication problem solving and cultural competency