Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sheila Fabian

Queens,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Receptionist/Orthodontic Treatment Coordinator/Assistant Manager

Jackson Heights Orthodontics
Queens, NY
12.2023 - Current
  • Greeting incoming visitors and new patients professionally while providing friendly and knowledgeable assistance.
  • Answered incoming calls and communicating in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Assisted orthodontist with patient treatment plans and discussed payment options.
  • Managed billing, account balances, and collections while maintaining positive patient relationships.
  • Assisted in staff training and team coordination to improve workflow and customer service.

Waitress/ Hostess

Dive Bar LIC
Queens , NY
05.2021 - 10.2023
  • Welcomed patrons and distributed menus as well as assisting in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Waitress/Hostess

Blend LIC
Queens , NY
05.2020 - 08.2022
  • Greeted guests upon arrival and escorted them to their tables.
  • Ensured that the dining room was always clean, organized, and presentable.
  • Answered questions about menu items, ingredients, and pricing.
  • Adhered to all health and safety codes set forth by local authorities regarding Covid19.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

High School Diploma -

Energy Tech High School
Long Island City, NY

Skills

  • Customer Service
  • Problem Solver
  • Strong leadership
  • Quick learner
  • Adaptability and Flexibility
  • Office administration

Languages

Spanish

Timeline

Receptionist/Orthodontic Treatment Coordinator/Assistant Manager

Jackson Heights Orthodontics
12.2023 - Current

Waitress/ Hostess

Dive Bar LIC
05.2021 - 10.2023

Waitress/Hostess

Blend LIC
05.2020 - 08.2022

High School Diploma -

Energy Tech High School

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