Sheila Fleitas
Escondido,CA
Summary
Friendly and dependable bilingual professional with experience as a daycare receptionist and Registered Behavior Technician (RBT). Skilled in customer service, front-desk support, communication with families, scheduling, maintaining records, and handling multiple responsibilities in a fast-paced environment. Experienced in creating a welcoming and professional environment, addressing questions and concerns, and working closely with children, parents, and team members. Organized, patient, and detail-oriented with strong interpersonal skills and a commitment to providing excellent service.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Senior Registered Behavioral Therapist
Solutions for Hope
San Diego, California
05.2025 - Current
- Created individualized treatment plans tailored to client needs identified through assessments.
- Educated clients and families about behavioral health resources and support services.
- Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
- Implemented individualized treatment plans for clients with behavioral challenges.
Receptionist
Cuarenta Adriana Family Daycare
Escondido
03.2022 - 05.2025
- Greeted families and visitors at Cuarenta Adriana Family Daycare with warm professionalism.
- Answered phone calls and relayed messages to daycare staff promptly.
- Scheduled appointments and managed daily family communication for caregivers.
- Maintained enrollment records and updated child contact information accurately.
- Greeted visitors and provided them with assistance.
Education
High School -
Escondido Charter High School
Escondido, CA 08.2020 - 07.2024
Palomar College
Skills
- Crisis intervention
- Progress monitoring
- Data collection
- Report writing
- Team collaboration
- Time management
- Flexibility and Adaptability
- Quick Learner
- Conflict Resolution
- Self-management
- Most Microsoft Software
- Bilingual
Languages
Fluent Spanish Speaker
Fluent English Speaker
Timeline
Senior Registered Behavioral Therapist
Solutions for Hope
05.2025 - Current
Receptionist
Cuarenta Adriana Family Daycare
03.2022 - 05.2025
High School -
Escondido Charter High School
08.2020 - 07.2024
Palomar College