Sheila Gaede

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Attended telephone skills and program information training sessions to boost aptitude.
• Detailed payment options and explained price, receipt and billing details to customers.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Maximized load safety by balancing, securing, and weighing products.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Operated with safety and skill to avoid accidents and delays.
• Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
• Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Verified contents of inventory loads against Bills of Lading.
• Dropped and hooked trailers and changed configuration of equipment.

• Sanitized dining ware and kitchen equipment according to health code standards.
• Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

I was looking for a job

• Maximized load safety by balancing, securing, and weighing products.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Operated with safety and skill to avoid accidents and delays.
• Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.

• Maximized load safety by balancing, securing, and weighing products.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Operated with safety and skill to avoid accidents and delays.
• Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.