Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sheila Genao

New York,NY

Summary

Results-driven Retail Sales Associate with a strong focus on customer satisfaction and proven success in achieving sales targets. Expertise in inventory management and effective sales techniques, complemented by exceptional communication and problem-solving skills. Committed to creating positive shopping experiences while efficiently managing multiple tasks.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

TJX Companies
New York, NY
01.2023 - 08.2024
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Greeted customers to determine wants or needs.
  • Addressed customer questions and concerns regarding products and services.

Student Worker

Phipps Neighborhoods
New York, NY
01.2020 - 06.2024
  • Greeted office visitors, provided information, and directed to appropriate personnel.
  • Created flyers and promotional materials for upcoming events using graphic design software.
  • Assisted students with registration and course selection processes.

Administrator

NYCHA
New York, NY
06.2021 - 08.2022
  • Answered incoming calls and responded to customer inquiries.
  • Coordinated with contractors for repairs, renovations and maintenance projects.
  • Prepared and submitted monthly tenant visit logs.

Education

Associate of Science - Nursing

LaGuardia Community College
Long Island City, NY
06-2026

High School Diploma -

East Bronx Academy For The Future
The Bronx, NY
06-2024

Skills

  • Communication skills
  • Problem solving
  • Time management
  • Attention to detail
  • Teamwork and collaboration
  • Customer assistance
  • Patient care
  • Healthcare teamwork
  • Customer service
  • Independent judgement
  • Flexible schedule

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Retail Sales Associate

TJX Companies
01.2023 - 08.2024

Administrator

NYCHA
06.2021 - 08.2022

Student Worker

Phipps Neighborhoods
01.2020 - 06.2024

Associate of Science - Nursing

LaGuardia Community College

High School Diploma -

East Bronx Academy For The Future

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Sheila Genao