Professional Summary
Overview
Work History
Education
Skills
Timeline

Sheila Jeffress

Marrakech Weekend
West Haven,CT
50
years of professional experience

Dedicated Direct Support Professional with extensive experience at Continuum of Care, enhancing client independence through compassionate caregiving and effective behavior redirection. Proven ability to build strong relationships and document client progress, ensuring tailored support and improved quality of life for individuals with disabilities. Skilled in time management and appointment scheduling.

Work History

Direct Support Professional

13 Years 1 Month
Continuum of Care | 09.2013 - Current
  • Supported individuals with disabilities in daily living activities to enhance independence.
  • Assisted clients in developing social skills through engaging recreational activities.
  • Collaborated with healthcare professionals to implement personalized care plans effectively.
  • Monitored client behavior and communicated observations to ensure safety and well-being.
  • Facilitated communication between clients and families to strengthen support networks.
  • Documented client progress accurately, contributing to ongoing assessments and adjustments of care plans.
  • Advocated for clients' needs, ensuring access to necessary resources and services within the community.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

RA

21 Years 9 Months
Marrakech Weekend | 01.2005 - Current

Started working with Marrakech 2005, supervise two group homes(CLA), retired and returned 1/2025 working one/ on one with an Autism gentlemen.. Social Activities/Doctors Appointments.

Direct Support Professional

18 Years 2 Months
Aspire Living and Learning | 01.2000 - 03.2018
  • Trained new staff members on best practices for client support and engagement strategies.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.

Account Payable

28 Years 9 Months
Saint Raphael Hospital | 08.1976 - 05.2005

Billing primary and secondary Coverage. Worked very closely with patients with late payments/ turning over accounts to collections agency.Hired July 1964-retired 2005.

Education

Bachelor of Science - Social Psychology

Albertus | New Haven, CT | 05.2005

- Business

Wilbur Cross Highschool | New Haven, CT | 06.1964

Skills

Time management
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Client documentation
Relationship building
Appointment scheduling
Patient care
ADL support

Timeline

Direct Support Professional

Continuum of Care
09.2013 - CurrentRead More

RA

Marrakech Weekend
01.2005 - CurrentRead More

Direct Support Professional

Aspire Living and Learning
01.2000 - 03.2018Read More

Account Payable

Saint Raphael Hospital
08.1976 - 05.2005Read More

Albertus

Bachelor of Science from Social Psychology
Read More

Wilbur Cross Highschool

from Business
Read More
Sheila Jeffress