Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheila J. Ortiz

Summary

Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.

Overview

1
1
Certification
2027
2027
years of professional experience

Work History

Patient Care Technician

Fresenius Medical Care Dialysis
Phoenix, AZ
2024 - Current
  • Functions as a part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse.
  • Assisted in monitoring patient vital signs and reporting abnormalities to nursing staff.
  • Supported dialysis procedures by preparing equipment and maintaining cleanliness of work areas.

Certified Nursing Assistant

North Mountain Medical and Rehab
Phoenix, AZ
2023 - 2024
  • Provide basic hands-on care and help patients with daily activities under the supervision of registered nurse or licensed practical nurse.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Documented patient care activities accurately in electronic health records.

Behavioral Health Technician CRU

Southwest Behavioral Health Services
Phoenix, AZ
2010 - 2011
  • Contributed to and created a recovery-based environment. Supervised and monitored clients in Crisis Recovery Unit, ensuring safety and adherence to treatment plans.

Clinician

TASC, Inc.
Phoenix, AZ
2009 - 2011
  • Treated, counseled, and managed a caseload of clients. Screened clients for program eligibility, conducted intakes for new clients, performed ongoing interviews, developed client service plans, coordinated services for clients, and tracked, recorded, and reported on client progress. Conducted chemical substance abuse and mental health assessments, and provided individual, family, and group treatment.

Behavioral Health Technician

Triple R Behavioral Health, Inc.
Phoenix
2009 - 2011
  • As part of an interdisciplinary team, performs a variety of tasks to support client's activities of daily living, and teaches/models independent living and recovery skills. Delivered treatment, rehabilitation, and support services that upheld client dignity, independence, and individuality through a flexible, individualized approach in the least restrictive, natural environment.

Family Support Specialist

Southwest Human Development
Phoenix, AZ
2009 - 2010
  • Coordinated and advocated for services enhancing parent-child relationships, improving child development outcomes, ensuring preventative health care, and facilitating parental self-sufficiency through education, employment, and personal support systems.

Clinician

TERROS, Inc.
Phoenix, AZ
2006 - 2008
  • Managed assigned clients and program activities, facilitated teamwork for outpatient services, conducted individual and group therapy, participated in program evaluation procedures and professional record keeping, made referrals appropriately, and worked under the direct supervision of the Associate Director of Counseling.

Education

Bachelor of Arts - Forensic Psychology

University of Puerto Rico
Ponce, PR
01-2003

Master of Arts - Counseling Psychology

Ana G. Mendez University
Gurabo, PR
01-2007

Skills

  • Service-oriented professional
  • Computer literacy
  • Interpersonal skills
  • Bilingual

Certification

  • CCHT - Certified Clinical Hemodialysis Technician
  • LNA - License Nursing Assistant

Timeline

Patient Care Technician

Fresenius Medical Care Dialysis
2024 - Current

Certified Nursing Assistant

North Mountain Medical and Rehab
2023 - 2024

Behavioral Health Technician CRU

Southwest Behavioral Health Services
2010 - 2011

Clinician

TASC, Inc.
2009 - 2011

Behavioral Health Technician

Triple R Behavioral Health, Inc.
2009 - 2011

Family Support Specialist

Southwest Human Development
2009 - 2010

Clinician

TERROS, Inc.
2006 - 2008

Bachelor of Arts - Forensic Psychology

University of Puerto Rico

Master of Arts - Counseling Psychology

Ana G. Mendez University
Sheila J. Ortiz