Sheila Katano
Honolulu
Summary
Detail-oriented professional with experience in patient support and record management. Skilled in document management and data entry, ensuring confidentiality and professionalism. Strong organizational capabilities enable effective prioritization of responsibilities in fast-paced environments. Currently pursuing a bachelor's degree in political science with a minor in information and computer sciences, fostering analytical and technical skills.
Overview
10
10
years of professional experience
Work History
Cancer Information Specialist
American Cancer Society - Remote
01.2024 - 06.2025
- Delivered comprehensive cancer education and emotional support to patients and families, ensuring understanding of treatment processes.
- Coordinated care by collaborating with oncology nurses, case managers, and support services for transportation and lodging.
- Maintained accurate patient records while ensuring strict HIPAA compliance in communications and documentation.
- Participated in monthly meetings to enhance patient education strategies and develop coordination protocols.
- Performed data entry, document verification, and record maintenance with a high degree of accuracy and attention to detail.
Nursing Assistant/Medical Records Clerk
Altres Medical Staffing
Honolulu, HI
01.2021 - 01.2023
- Monitored patient vitals and assisted medical staff with essential care tasks, ensuring accurate documentation and timely interventions.
- Observed and documented patient condition changes, maintaining clear communication with the nursing team to support optimal care delivery.
- Collaborated with nursing staff to maintain proper documentation workflows, including timely signature collection and organized filing of medical records.
- Managed medical records for a correctional facility, ensuring accuracy, confidentiality, and proper filing.
- Assisted the Medical Records Manager in preparing, compiling, and transferring medical documentation for inmate relocations, ensuring secure and accurate record handling.
- Maintained organized filing systems for both electronic and paper records, improving document accessibility and workflow efficiency.
Certified Nursing Assistant
Mary Ann Foster Care Home
'Ewa Beach, HI
02.2017 - 05.2019
- Administered daily care and support for residents, ensuring comfort and well-being.
- Assisted with activities of daily living, including bathing, dressing, and grooming.
- Monitored vital signs and reported changes in patient conditions to nursing staff.
- Trained new staff on best practices for resident care and safety protocols.
Barista Shift Lead
Coffee Bean & Tea Leaf
'Ewa Beach, HI
10.2015 - 11.2016
- Supervised barista team during shifts, ensuring efficient service and high-quality beverage preparation.
- Trained new staff on coffee brewing techniques and customer service protocols to enhance team performance.
- Maintained inventory levels through regular stock assessments and coordinated orders with suppliers for timely replenishment.
- Implemented workflow improvements that increased overall efficiency during peak hours and reduced wait times for customers.
Education
Bachelor of Science - Political Science And Minor in ICS
Univeristy of Hawaii At West Oahu
Kapolei, HI12-2027
High School Diploma -
James Campbell High School
'Ewa Beach, HI05-2016
Skills
Client Interaction & Customer Service
Documentation & Reporting
Data Accuracy and Record Management
Problem Solving
Critical Thinking
Time Management
Team Collaboration
Effective Communication Behavioral Assessment & Observation
Behavioral Intervention Support
Therapeutic Communication Techniques
Information Gathering & Verification
Confidentiality & Records Compliance
Organization & Attention to Detail
Administrative Support
Timeline
Cancer Information Specialist
American Cancer Society - Remote
01.2024 - 06.2025
Nursing Assistant/Medical Records Clerk
Altres Medical Staffing
01.2021 - 01.2023
Certified Nursing Assistant
Mary Ann Foster Care Home
02.2017 - 05.2019
Barista Shift Lead
Coffee Bean & Tea Leaf
10.2015 - 11.2016
Bachelor of Science - Political Science And Minor in ICS
Univeristy of Hawaii At West Oahu
High School Diploma -
James Campbell High School