Sheila Lamb
College Student
Athens,AL
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
2
2
years of post-secondary education
1
1
year of professional experience
Work History
Tax Preparer
Jackson Hewitt
Athens , AL
01.2021 - 03.2021
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Online Personal Shopper
Walmart
Athens , AL
03.2020 - 07.2020
- Loaded and unloaded orders at customer's homes or locations.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
Quality Inspector
Burtolini
Lawrenceburg , TN
10.2019 - 02.2020
- Inspected outbound shipments and conducted random sampling of product quality.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Identified defects during [Timeframe] checks.
- Tested [Type] products using [Tool] and kept detailed records in [Software].
- Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
Quality Inspector
Stratosphere
Lawrenceburg, TN
06.2018 - 10.2018
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Inspected outbound shipments and conducted random sampling of product quality.
- Identified defects during [Timeframe] checks.
- Stayed up-to-date on changing product trends by studying local markets, blueprints, product designs and specifications.
- Tested [Type] products using [Tool] and kept detailed records in [Software].
Education
Bachelor of Science - Criminal Justice
Strayer University
Decatur, AL 07.2019 - Current
High School Diploma -
Loconoma Valley High
Middletown, CA 04.2009 - 07.2009
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Accurate money handling
Customer Relations
Online ordering familiarity
Payment processing
Cash Handling
Excellent mathematical skills
Methodical and organized
Database Management
Documentation skills
Inbound and outbound calling
Customer service
Computer skills
Hands on person
Timeline
Tax Preparer
Jackson Hewitt
01.2021 - 03.2021
Online Personal Shopper
Walmart
03.2020 - 07.2020
Quality Inspector
Burtolini
10.2019 - 02.2020
Bachelor of Science - Criminal Justice
Strayer University
07.2019 - Current
Quality Inspector
Stratosphere
06.2018 - 10.2018
High School Diploma -
Loconoma Valley High
04.2009 - 07.2009