Sheila Martinez
Tampa ,FL
Summary
Proven leader in retail management with a track record of enhancing customer experience and streamlining inventory control at Metro by Tmobile. Excels in problem-solving and decision-making, with a knack for hiring and training top talent. Demonstrates strong multi-tasking abilities and a commitment to excellence, significantly improving team performance and operational efficiency.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
Metro by Tmobile
01.2022 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
Psr
Clinical Care
01.2020 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Sterile Processing Tech - Sterile Processing Tech
Certified Central Sterile Processing Technician
Tampa 05-2025
High School Diploma -
Braulio Alonso High School
Tampa, FL05-2020
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Decision-making skill
- Stockroom management
- Decision-making
- Hiring and training
Languages
Spanish
Native or Bilingual
Timeline
Retail Store Manager
Metro by Tmobile
01.2022 - Current
Psr
Clinical Care
01.2020 - 12.2021
Sterile Processing Tech - Sterile Processing Tech
Certified Central Sterile Processing Technician
High School Diploma -
Braulio Alonso High School
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