Sheila Martinez

Provide comprehensive administrative support to the Director of Infectious Diseases, enhancing operational efficiency through meticulous calendar management and effective prioritization of appointments.

- Develop and maintain detailed reports and databases that track departmental metrics, facilitating informed decision-making and strategic planning.

- Prepare and process travel itineraries and expense reports, ensuring compliance with institutional guidelines while optimizing travel logistics for executive staff.

- Act as the first point of contact for the department, managing communications and inquiries via phone and email to foster positive relationships with internal and external stakeholders.

- Oversee procurement processes and assist with special projects, contributing to the advancement of departmental initiatives and research efforts.

- Enhance office productivity by implementing organizational systems and streamlining administrative processes, resulting in improved workflow and response times.

- Executed high-level administrative support for senior executives, effectively managing complex calendars and scheduling essential meetings to ensure seamless operational flow.

- Optimized office resource management by overseeing inventory and vendor relationships, achieving cost-efficiency while maintaining a well-equipped work environment.

- Served as a key liaison among the executive team, clients, and internal departments, fostering effective communication and collaboration to drive project success.

- Designed and implemented a comprehensive filing system for both physical and digital documents, enhancing accessibility and significantly reducing document retrieval times.

Prepared, proofread, and managed sensitive documents, including care plans and progress reports, while strictly adhering to confidentiality protocols.

- Coordinated and maintained electronic health records (EHR) and patient databases, ensuring accurate information for patient care and billing processes.

- Facilitated effective communication among home health care professionals, physicians, and other healthcare providers to ensure coordinated and comprehensive patient care.

- Collaborated with administrative teams to implement process improvements, resulting in increased efficiency and productivity across the agency.

- Managed a multi-line phone system, efficiently routing calls and greeting visitors to ensure a professional and welcoming environment.

- Provided support for executive calendars by scheduling appointments and coordinating meetings and conferences with precision.

- Assisted in the onboarding process for new employees, facilitating orientation and training to ensure smooth integration into the team.

- Prepared and edited correspondence, presentations, and reports for the executive team, maintaining high standards of accuracy and professionalism.