Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Sheila McKinley

Disability Supports of the Great Plains, Inc.
Hutchinson,KS
30
years of professional experience

Results-driven Operations Professional experienced in managing complex projects and enhancing service delivery for individuals with disabilities. Skilled in strategic planning, team leadership, and decision-making. Focused on optimizing processes and building relationships to support sustainable growth and meet evolving business demands.

Work History

VP/Chief Operating Officer

7 Years 9 Months
Disability Supports of the Great Plains, Inc. | 11.2018 - Current
  • Assisted with financial management processes, optimizing budget allocations for program growth.
  • Developed and implemented organizational policies to ensure compliance with regulatory standards.
  • Led strategic initiatives to enhance service delivery for individuals with disabilities.
  • Championed innovative program designs that expanded service offerings and client engagement.
  • Cultivated strong relationships with key stakeholders, including clients, families, regulators, and community leaders to promote collaboration and long-term success.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
  • Ensured regulatory compliance at all times by implementing robust internal control systems coupled with proactive monitoring mechanisms.

Director of Operations

6 Years 10 Months
Disability Supports of the Great Plains, Inc. | 01.2012 - 11.2018
  • Led cross-functional teams in assessing and improving client support processes.
  • Streamlined operational procedures to enhance service delivery for individuals with disabilities.
  • Developed and implemented training programs to improve staff performance and service quality.
  • Established strategic partnerships with community organizations to expand resources available for clients.

Director of Case Management

3 Years 3 Months
Disability Supports of the Great Plains, Inc. | 10.2008 - 01.2012
  • Developed and implemented comprehensive case management strategies to enhance client support services.
  • Mentored and trained staff on best practices in case management, fostering a culture of continuous improvement.
  • Analyzed data trends to inform strategic decisions and optimize billing efficiencies.
  • Advocated for policy changes based on client feedback, enhancing the overall quality of care provided.
  • Managed and monitored program activities and evaluated quality for improvement recommendations.
  • Developed an online database for case management billing to increase efficiency.

Case Manager

15 Years 3 Months
Disability Supports of the Great Plains, Inc. | 10.1996 - 01.2012
  • Conducted comprehensive assessments to evaluate client eligibility for support programs.
  • Facilitated access to community resources and services for clients with disabilities.
  • Developed and implemented strategies to enhance client independence and quality of life.
  • Coordinated client care plans to ensure adherence to individualized support needs.
  • Advocated for clients' rights, ensuring equitable access to necessary services and supports.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Education

Bachelor of Arts - French

Fort Hays State University | Hays, KS

Skills

Strategic planning and execution
Operations oversight and efficiency
Operations oversight
Quality assurance
Regulatory compliance
Team leadership and development
Hiring and onboarding
Relationship building

Accomplishments

    Have achieved compliance with the CMS Settings Final Rule through development of policies and procedures and training of agency staff.

    President of the Alliance for Kansans with Developmental Disabilities for 8 years.

    Have achieved full licensure every year since 1996.

Timeline

VP/Chief Operating Officer

Disability Supports of the Great Plains, Inc.
11.2018 - CurrentRead More

Director of Operations

Disability Supports of the Great Plains, Inc.
01.2012 - 11.2018Read More

Director of Case Management

Disability Supports of the Great Plains, Inc.
10.2008 - 01.2012Read More

Case Manager

Disability Supports of the Great Plains, Inc.
10.1996 - 01.2012Read More

Fort Hays State University

Bachelor of Arts from French
Read More
Sheila McKinley