Sheila Morejon
Hialeah,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
American College Of Radiology
05.2023 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Administrative Assistant/Office Data Entry Clerk
Cleveland Clinic
11.2022 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduled office meetings and client appointments for staff teams.
Patient Access/Bilingual Customer Service Representative
Jackson Memorial Hospital
02.2018 - 09.2021
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
Education
Associate of Science - Sociology
Miami Dade College
Miami, FL05.2020
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Timeline
Administrative Assistant
American College Of Radiology
05.2023 - Current
Administrative Assistant/Office Data Entry Clerk
Cleveland Clinic
11.2022 - 05.2023
Patient Access/Bilingual Customer Service Representative
Jackson Memorial Hospital
02.2018 - 09.2021
Associate of Science - Sociology
Miami Dade College
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