Sheila Overton
SMITH DRUG COMPANY
Paragould,USA
1
Certification
21
years of professional experience
Certified Professional in Human Resources (PHR) offering a 20-year HR career distinguished by commended performance and proven results. Certified TWI (Training Within Industry) -Job Relations Trainer. Extensive background in HR affairs, including experience in employee recruitment and retention, staff development, conflict resolution, benefits and compensation, workers’ compensation, HR records management, HR policies development and legal compliance. Demonstrated success in reducing costs in workers’ compensation claims and healthcare.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Human Resource Generalist
7 Years 5 Months- Recruit, onboarding, new hire orientation, safety training, plan events, managed pay progression program and semi-annual performance evaluations. Created daily work summary and headcount reports to track workforce metrics and inform staffing decisions. All HR recordkeeping responsibilities. Coordinated random drug screening and performed annual background checks. Oversaw pay progression program and absence reporting, ensuring compliance with performance review processes. Safety committee leader. Reviewed timesheets for accuracy before payroll ran.
- Oversaw operations for a workforce of 95 employees.
- Distribution Center
Human Resource Director
1 Year 10 Months- I was hired to get the company in compliance at 8 of their dealerships in three states plus a hotel, later a new restaurant business. I revised the hourly handbook and developed new policies and job descriptions. I conducted I-9 audits, insurance audits and corrections, audited and created file system for compliance of employee records. Conducted training in substance abuse and harassment. Maintained accurate employee records in Dealer Track system and managed timekeeping for payroll processing. I applied for salesperson license and renewals on Arkansas Motor Vehicle Commission website, kept new hire reporting updated on state websites, ran criminal background checks, set up drug screenings, verified past employment, called on driving clearances and entered all new hires in the system and gave appropriate computer access to employees. Prepared annual 1094c and 1095c forms to fulfill regulatory reporting requirements.
- Established much needed policies and procedures
- Educated HR staff/owners of compliance necessities
Human Resource Manager
1 Year 6 Months- Recruiter for both hourly and salary positions. Drove the performance review processes, scheduled and created development plans for employees, and monitored completion of development plans. Worked as a team with other sites establishing policies and procedures. Reduced turnover by 50% first six months. Certified Trainer of TWI-Job Relations which teaches anyone who directs the work of others steps in solving a problem or preventing problems with employees.
- Produced fiberglass reinforced plastic (FRP) components for recreational vehicle manufacturing.
- Managed a workforce of 135 employees to ensure efficient operations.
- Key Results:
- Reduced turnover by 25% in first year through targeted interviews and thorough background checks.
- Conducted comprehensive investigations into employee conduct to ensure compliance and uphold workplace standards.
Sr. HR Generalist
8 Months- Set up HR practices. Responsible for the day-to-day HR administrative duties, insurance administration, guiding and directing in all areas of employment law and responsibilities, enforcing policies, safety coordination, workers’ compensation administration in a union environment.
HR Manager
2 Years 6 Months- Initiated and administered company policies covering: Employee selection, placement, training, wage & salary administration, unemployment and disability compensation, recreation, etc. Represented the company in unemployment and workers’ compensation disputes. Resolved routine and complex inquiries regarding policy interpretation, procedures, etc. Conducted wage and benefit surveys, managed human resources tasks in an industrial setting, and tracked headcount and turnover data. Overseen performance evaluation process. Worked with the management staff to achieve objectives and goals. Two direct reports.
- Oversaw operations involving a team of 250 employees.
- Reduced turnover by 25% first year, was at 102% when I stated, 50% when I left
- Implemented wage scale to establish wage structure, reducing pay discrimination.
HR Manager
6 Years 4 Months- Corporate HR Director first two years assisting and directing the HR functions of four facilities in four states including one which was unionized. Management of a full spectrum of HR operations, systems, and programs. Create HR policies and procedures; recruit employees; negotiate group benefits; develop orientation, training and incentive programs. Prepare reports pertaining to employee headcount, turnover, absenteeism, and vacation accruals. Manage leave-of-absence programs and personnel records; administer benefits enrollment and administer COBRA; HR budget; manage workers’ compensation; filing of governmental requirements; safety audits, safety training; overseeing disciplinary action; performing exit interviews and handling HR generalist workplace issues.
- Negotiated salary offers and relocation packages annually at both the exempt and nonexempt level.
- Successfully reduced workers’ compensation costs by 89% by educating employees and management on safety and creating safety programs and incentives.
- Reduced medical benefits costs by 48% through wellness initiatives, education and locating a carrier with great case management and reduction cost ideas.
- Negotiated salary offers and relocation packages for exempt and nonexempt positions, ensuring competitive compensation and smooth transitions for new hires.
- Trained supervisors and employees in sexual harassment, substance abuse, and accident investigation.
- Revised job descriptions across all levels. Interviewed employees to construct an accurate picture of the duties and skills required for each position.
- Leader in manufacturing of caster and shopping cart wheels and other industrial injection molding products.
- Developed employee manual detailing policies on code of conduct, FMLA, substance abuse, and benefits, providing clear guidelines for staff.
- Revised job descriptions across all levels by interviewing employees to accurately capture duties and skills, enhancing recruitment and performance management processes.
Education
Bachelor of Science (BSE) - Human Resource Development
- (with honors)
- Activities: Went to college fulltime while working fulltime as a Human Resource Manager for Colson Monette and a CASA volunteer.
Skills
Staff Recruitment & Retention
Onboarding programs
Employee Relations
Performance Management
HR Policies & Procedures
Employment Law
Employment regulations
Safety Compliance
Compensation Strategy
Benefits administration
Policy implementation
HRIS proficiency
HRIS applications (AS400
PeopleSoft
ADP
Abra
e-Time
SharePoint
UKG-Ultipro
Payfluence/iSolved)
Training & Development
Project management
Government Reporting
MS Office proficiency
Policy implementation
HRIS proficiency
Affiliations
- Society for Human Resource Management (SHRM)
- World Safety Organization (WSO)
- Leadership Paragould Six
Certification
- PHR (Professional in Human Resources) 2009
- SHRM-CP
Timeline
Human Resource Generalist
SMITH DRUG COMPANY
04.2019 - 09.2026Read More
Human Resource Director
BAYIRD AUTO GROUP
05.2017 - 03.2019Read More
Human Resource Manager
CRANE COMPOSITES
07.2015 - 01.2017Read More
Sr. HR Generalist
LA DARLING COMPANY
10.2014 - 06.2015Read More
HR Manager
DEFIANCE METAL PRODUCTS
03.2012 - 09.2014Read More
HR Manager
COLSON MONETTE
08.2005 - 12.2011Read More
UNIVERSITY OF ARKANSAS
Bachelor of Science (BSE) from Human Resource Development
Read More
Professional Development
Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leave of absences, workers’ compensation and workplace safety/security. Attend SHRM meetings. Certified TWI trainer and Big Five Assessments.