Sheila R. Chatmon
Raleigh,North Carolina
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant
Southlight Healthcare
12.2023 - Current
- Gathered comprehensive client medical history.
- Maintained sufficient stock of medical supplies.
- Promptly addressed patient needs to enhance satisfaction.
- Managed patient referrals to specialists and other healthcare providers for comprehensive care plans.
- Directed patients to nursing offices and prepared for physician examinations.
- Performed medical records management, faxing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Administrative Assistant
Southlight Healthcare
12.2015 - 12.2017
- Checks patients in and out
- Verify insurance benefits/ eligibility
- Collects copays/deductibles/coinsurance, Reconcile payments and make bank deposits
- Schedule appointments, do reminder calls and answer a multi-line phone system
- Scanning and Filing medical records within the EHR
- Verify Medicaid eligibility monthly
- Order supplies and keep them stored properly
- Attend monthly meetings
Specimen Collector (Southlight Healthcare)
Carolina Behavioral Care/ Synase Lab
02.2015 - 06.2015
- Collected specimens from clients and labeled them to be shipped
- Scheduled patients for UDS in Carelogic system(EHR)
- Completed airbills and built boxes to prepare for shipment
- Completed paper requisitions and received consent from clients by signature
Specimen Collector (Allied Health Staffing, Temporary)
Dominion Diagnostics (Southlight Healthcare)
04.2014 - 02.2015
- Registered new patients by entering demographics and insurance information into the electronic ordering system and ensuring all documents are signed
- Conducted, observed and unsupervised Urinary Drug Screens
- Prepared all specimens for pickup by courier service
- Kept work area clean and neat
Personal Care Assistant
Ideal Healthcare Services
09.2013 - 04.2014
- Assisted patients in their homes with ADL’s
- Medication Reminders
- Provided Companionship
Human Service Technician (The Greer Group, Temporary)
Wakebrook Recovery Center
04.2011 - 10.2011
- Assisted with patient admissions and transfers
- Performed daily vital signs
- Monitored admitted patients on Detox Unit
Certified Medical Assistant (On Assignment Staffing, Temporary)
Perry Medders
09.2009 - 11.2009
- Performed vitals, EKG’s, injections and daily patient scheduling
- Responsible for medical records management
- Assisted Physicians with minor surgical and office procedures
Certified Medical Assistant (Quality Staffing Specialists, Temporary)
Wake Heart & Vascular
07.2009 - 08.2009
- Performed daily EKG’S
- Responsible for the use of electronic medical records to record patient’s medical progress
- Completed various administrative duties: telephone calls and responsible for preparing mail labels
Certified Medical Assistant (Quality Staffing Specialists, Temporary)
Lightner Dermatology
05.2009 - 07.2009
- Performed prescription refills via the electronic medical records system
- Assisted Physicians with minor surgical and office procedures
- Prepared requisitions for lab test to ensure proper processing
Certified Medical Assistant
Leesville Internal Medicine
02.2009 - 04.2009
- Responsible for Vitals, Injections, Charting, and Patient Scheduling
- Performed Phlebotomy duties
- Medical Records Management
Unit Manager
Boys and Girls Clubs
04.2005 - 11.2007
- Supervised children in a group setting
- Planned and Facilitated programs
- Prepared monthly reports and kept accurate records of attendance on a daily basis
In-School Suspension Aide
Greensville Co. High School
09.2006 - 08.2007
- Monitored students in an isolated classroom setting
- Enforced rules within the restricted area
- Requested and retrieved assignments
Education
Program of Study - Medical Billing & Coding
Living Arts College
Raleigh, North Carolina03.2012
Diploma - Medical Assistant
The Medical Arts School
Raleigh, North Carolina11.2008
Certificate - Medication Management
Jackson Field Homes
Jarrett, Virginia04.2000
Diploma -
Greensville County High School
Emporia, Virginia01.1991
Skills
- Microsoft Office: Word
- Microsoft Office: Excel
- Microsoft Office: PowerPoint
- Electronic Medical Programs: Mysis
- Electronic Medical Programs: Amazing Charts
- Electronic Medical Programs: Carelogic
- Electronic Medical Programs: Dominion Connect
- Customer service
- HIPAA compliance
- Direct patient care
Accomplishments
Graduated Magnum Cum Laude from The Medical Arts School
Certification
- CPR, American Red Cross
- North Carolina Intervention-A
Timeline
Medical Assistant
Southlight Healthcare
12.2023 - Current
Administrative Assistant
Southlight Healthcare
12.2015 - 12.2017
Specimen Collector (Southlight Healthcare)
Carolina Behavioral Care/ Synase Lab
02.2015 - 06.2015
Specimen Collector (Allied Health Staffing, Temporary)
Dominion Diagnostics (Southlight Healthcare)
04.2014 - 02.2015
Personal Care Assistant
Ideal Healthcare Services
09.2013 - 04.2014
Human Service Technician (The Greer Group, Temporary)
Wakebrook Recovery Center
04.2011 - 10.2011
Certified Medical Assistant (On Assignment Staffing, Temporary)
Perry Medders
09.2009 - 11.2009
Certified Medical Assistant (Quality Staffing Specialists, Temporary)
Wake Heart & Vascular
07.2009 - 08.2009
Certified Medical Assistant (Quality Staffing Specialists, Temporary)
Lightner Dermatology
05.2009 - 07.2009
Certified Medical Assistant
Leesville Internal Medicine
02.2009 - 04.2009
In-School Suspension Aide
Greensville Co. High School
09.2006 - 08.2007
Unit Manager
Boys and Girls Clubs
04.2005 - 11.2007
Diploma - Medical Assistant
The Medical Arts School
Certificate - Medication Management
Jackson Field Homes
Diploma -
Greensville County High School
Program of Study - Medical Billing & Coding
Living Arts College
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