Summary
Overview
Work History
Skills
custom
Timeline
Generic

Sheila Speed

Lakeland,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Premium with more than eight years. Utilizes excellent collaboration and facilitation skills to solve complex problems with team members, multi-tasking, well-known for creating positive reps within teams. Problem solving within clients as well as our teams. Innovative and goal-oriented Management professional committed to Field Management. Dedicated team player skilled at mediation and conflict resolution.

Overview

9
9
years of professional experience

Work History

Field Manager

Premium Retail Services
05.2015 - Current
  • Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
  • Increased project completion rates with meticulous planning, organization, and execution of tasks.
  • Optimized team performance through ongoing coaching, training, and development initiatives.
  • Established strong relationships with clients, to facilitate smooth project progressions.

Zone Leader

Premium Retail Services Inc
06.2016 - 11.2022
    • Enhanced team productivity by implementing efficient zone management strategies.
    • Streamlined communication processes within the zone to facilitate better collaboration among team members.
    • Developed and executed comprehensive training programs for continuous skill enhancement of Team

Skills

  • Team Management
  • Field Training
  • Project Coordination
  • Progress Monitoring
  • Corrective Action Implementation

custom

 Traveled many places for the company, was on the G17 project as Project Coordinator. I love helping people, giving our reps on Teams the courage and building them up when they fill like they cannot do a certain job. Have worked with many of our clients personally. I am a great problem solver,encouraging a good attitude toward any situation faced with Managers as well as field reps. Have done many fraud reports for many Area Managers as well as Supervisors. Worked in the field with Clients we have contracts with. I have received many  awards from Premium. My goal is to see every team player succeed in whatever they choose to do within our company.

Timeline

Zone Leader

Premium Retail Services Inc
06.2016 - 11.2022

Field Manager

Premium Retail Services
05.2015 - Current
Sheila Speed