Sheila Spillane

Obtain insurance authorization for Notice of Admittance to ED and follow up for any pending requests.

Responsible for collecting necessary documentation required for diagnostic testing prior to the completion of procedural orders. Obtain authorization via payer and follow-up regularly on pending cases. Initiate appeals for denied authorizations. Contact patients to discuss authorization status. Ability to multitask and remain focus while managing a high-volume, time sensitive workload.

Administer and deliver medication under the direction of nursing staff. Assist departments and aid nurses as needed. Provide comfort and care to residents. Monitor residents vitals, report changes and record doses and times. Uphold all health and safety standards.

Perform administrative tasks. Greet patients, answer phones and schedule appointments within established medical practice. Process insurance information and requests, prior authorization requests and medial records using EPIC and GE programs. Maintain office standards.